Product Manager – Client Portal
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Job Description
Product Manager leading product vision and roadmap for Client Portal at Marsh McLennan Agency. Collaborating with stakeholders to enhance client satisfaction and business outcomes.
Responsibilities:
- Establish a compelling and clear product vision for the Client Portal that aligns with Marsh McLennan Agency’s mission and strategic goals
- Develop a product roadmap that prioritizes features and enhancements based on client needs, market trends, and business objectives.
- Collaborate with regional stakeholders and various lines of business to ensure the roadmap reflects the diverse requirements of clients across multiple regions while supporting MMA’s overall growth strategy
- Collaborate with business stakeholders to gather insights and understand national and regional priorities
- Engage and collaborate with delivery cross-functional teams to deliver high-quality features tailored to our diverse client base
- Support the Product Owner in ensuring that the product adds value to our clients while balancing the diverse needs of different regions
- Conduct analyses of product performance metrics and user feedback to guide strategic decision-making
Requirements:
- 8+ years of experience in product management, preferably with a focus on web applications or client portals in the insurance or financial services industry
- Bachelor’s degree in Business, Computer Science, or a related field. MBA preferred
- Previous insurance agency/brokerage experience is a must-have
- Proven track record of delivering successful digital products that enhance client engagement across multiple groups
- Strong analytical and problem-solving skills
- Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)
- Understanding of web development technologies and frameworks
- Experience with data analytics tools and techniques to measure product performance
Benefits:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Remote work
- Charitable contribution match programs
- Stock purchase opportunities
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