Product Manager – eCommerce, Shopify
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Job Description
Product Manager leading Shopify ecommerce initiatives for telehealth brand. Overseeing operations, product management, and team growth for a high-performing ecommerce platform.
Responsibilities:
- Own the Shopify store end to end, including:
- Product setup (multiple SKUs, bundles, subscriptions)
- Pricing, promotions, and product lifecycle management
- App ecosystem (subscriptions, reviews, analytics, fulfillment, tax tools)
- Ensure site stability, performance, and conversion optimization
- Manage storefront updates, launches, and ongoing improvements
- Own ecommerce performance metrics, including conversion rate, AOV, retention, and revenue growth
- Lead the creation and maintenance of product pages for supplements and skincare
- Own SKU strategy, bundles, upsells, cross-sells, and subscription logic
- Partner with marketing and operations on launches, promotions, and experiments
- Maintain clean product data, taxonomy, and reporting
- Oversee Shopify sales tax setup and compliance
- Partner with finance and legal to ensure ecommerce compliance
- Ensure operational readiness across regions, SKUs, and fulfillment flows
- Act as the bridge between marketing, operations, product, and leadership
- Translate business goals into clear ecommerce execution
- Collaborate on funnel optimization, promotions, and lifecycle strategy
- Support planning for future hires and team expansion
- Use data to identify opportunities for conversion, retention, and growth
- Help shape ecommerce and product strategy alongside leadership
- Bring best practices from high-growth ecommerce environments
- Prepare the foundation for scaling product lines and team structure
- Build, lead, and scale the ecommerce team over time as sales grow
- Coach, mentor, and develop team members by setting clear expectations, providing feedback, and raising the bar on execution quality
Requirements:
- 5–7 years of experience in product management, project management, or ecommerce leadership
- Deep, hands-on experience owning and operating a live Shopify store
- Experience in subscription-based ecommerce is an asset
- Experience launching new product lines or expanding an ecommerce catalog
- Background in supplements, skincare, wellness, apparel, or other applicable consumer products strongly preferred
- Proven experience leading and growing teams, or readiness to step into that role
- Comfortable being hands-on today and strategic as the business scales
- Clear, confident communicator across teams and leadership
- Experience managing, coaching, or mentoring others
Benefits:
- Flexible working hours
- Work wherever you choose.
- Unlimited Paid Time off
- Paid non-working holidays per country of residence.
- Fun and casual work environment.
- We are a diverse, global team!
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