Product Manager
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Job Description
Product Manager driving initiatives within Product & Technology for resident benefit services. Collaborating cross-functionally to streamline rentals and enhance user experience.
Responsibilities:
- Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption.
- Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams.
- Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements.
- Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences.
- Monitor and report on key business and product metrics.
- Navigate competing priorities to deliver on outcomes rather than solutions.
- Be the “go to” for partner PMs, development teams, internal stakeholders, and third party vendors for Group Rate Internet.
Requirements:
- 4+ years of product management experience, preferably in PropTech.
- Experience with file transfer processes and interacting with third party vendors and their own internal operations.
- Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action while protecting quality.
- Bring a decisive, “First Principles” mindset proactively unblocking teams and driving outcomes while collaborating closely with partners.
- Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly.
- Have an empathetic mindset when seeking out pain points and needs.
Benefits:
- Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
- Location: Work Remotely from anywhere in the US
- Flexibility: Open PTO and sick days
- Culture: Diverse, inclusive, supportive, and growth-focused
- Growth: Be part of a fast-growing team building a new category and making a real difference
- The Product: Award-winning, customer-loved platform that truly delivers on our mission
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