Senior Product Manager, Warranty
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Job Description
Senior Product Manager at Porch Group developing industry-leading consumer experiences for home warranty products. Driving product strategy, development, and cross-functional collaboration in a growing insurance platform.
Responsibilities:
- Develop and implement product strategies and plans that align with business goals and drive growth
- Collaborate with cross-functional teams to identify new product opportunities, define product requirements, and prioritize product roadmap
- Drive product development from ideation to launch, including managing product development, testing, and launch processes
- Monitor and analyze product performance, user feedback, and market trends to continuously improve product offerings and drive revenue growth
- Manage external software partners to ensure seamless integration and expansion of product offerings
- Manage product budgets, timelines, and resources to deliver high-quality products within budget and on time
- Manage key third-party platform vendor relationship
- Work with your team to build a clear overall product vision, strategy, OKRs, KPIs, and initiatives that get translated into an annual and quarterly roadmap
- Drive revenue growth, customer satisfaction, and re-engagement
- Develop an intimate knowledge of customer needs and pain points, competitive benchmarking, market trends and drivers, and formulate and execute strategic product portfolio planning (Build / Buy / Partner strategies)
- Develop a culture of test and learn to continuously improve the customer experience, while measuring the impact of each feature launched
- Develop a culture of customer centricity and design thinking to build features that delight customers, meet their needs, and grow the business
- Work with your team to lead key strategic cross functional programs to successful completion
- Operate autonomously; drive programs end to end including business goals, technical solution, launch planning and execution
- Actively build relationships cross functionally and evangelize the product and UX vision within the organization
- Conduct customer research and use data to drive the development and prioritization of new products and product improvements
- Transform strategic thinking into executable initiatives that align with organizational goals and company roadmap
Requirements:
- Bachelor's degree in business, Marketing, Computer Science, or a related field
- 8+ years of experience in product management, e-commerce, and website development
- Proven track record of driving product success, exceeding ROI goals, and delivering products at a large scale
- Strong analytical skills and experience with data-driven decision-making
- Excellent project management, organizational, and communication skills
- Experience working on products in the home insurance or home warranties industries
- Bonus if the candidate has experience selecting and managing third-party software platform vendors, making buy versus build decisions, and defining requirements that get successfully implemented by external partners.
Benefits:
- Medical insurance
- Accident insurance
- Retiral benefits
- 12 company-paid holidays
- 2 flexible holidays
- Privilege/earned leave
- Casual/sick leave
- Paid maternity and paternity leaves
- Weekly wellness events
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