Senior Agile Product Owner
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Job Description
Senior Manager, Agile Product Owner at Evernorth Health Services, shaping Agile teams and managing backlogs to deliver high-quality product solutions. Requires extensive Agile experience and strong leadership capabilities.
Responsibilities:
- Own and maintain a healthy, prioritized backlog that aligns with business goals, customer needs, and product strategies
- Translate product roadmaps and priorities into features, user stories, and acceptance criteria that teams can execute
- Lead backlog refinement activities to ensure work is ready, well-defined, testable, and aligned with delivery standards
- Prioritize work based on customer value, business impact, risk, dependencies, and team capacity
- Serve as the voice of the customer and ensure delivery teams understand stakeholder and business needs
- Partner with Product Managers, Business Analysts, Architects, Engineers, QA, and Operations teams to define and deliver solutions
- Approve completed work and validate that features meet requirements, quality standards, and customer expectations
- Use Jira or similar Agile tools to manage backlog health, story progress, blockers, and dependencies
- Support Agile ceremonies, including PI Planning, sprint planning, backlog refinement, reviews, retrospectives, demos, and Inspect & Adapt activities
- Identify and resolve risks, blockers, dependencies, and prioritization conflicts, escalating when needed
- Coordinate release readiness activities, including communications, documentation, user readiness, and post-release validation
- Monitor delivery, quality, customer feedback, and operational metrics to improve team performance and outcomes
- Lead, coach, and develop Product Owners and Agile team members on backlog management, story writing, prioritization, and customer value delivery
- Promote Agile principles, collaboration, continuous improvement, innovation, and a customer-first mindset
Requirements:
- Bachelor's degree or equivalent work experience
- Strong experience as an Agile Product Owner in Scrum, Kanban, SAFe, ART, or other large-scale Agile environments
- Experience translating business and customer needs into features, user stories, and actionable backlog items
- Proven ability to manage backlogs, acceptance criteria, definitions of ready, and definitions of done
- Strong understanding of Agile planning, backlog refinement, sprint planning, PI Planning, and release management
- Experience working with Jira or similar Agile project management tools
- Ability to build strong relationships and influence stakeholders across business and technology teams
- Strong communication, facilitation, prioritization, negotiation, and decision-making skills
- Experience coaching Product Owners and improving Agile delivery practices
- Ability to manage competing priorities, navigate ambiguity, and resolve dependencies and risks
- Strong customer focus with the ability to balance business value, technical feasibility, and delivery commitments
Benefits:
- Health insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Comprehensive range of benefits with a focus on supporting whole health
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