Product Manager, Workspace
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Job Description
Product Manager driving strategy, discovery, and adoption for Sensiba's AI-enabled Workspace delivery platform. Shaping software used across accounting, audit, tax, and consulting services.
Responsibilities:
- Drive the vision, strategy, and execution of Sensiba's Workspace delivery platform
- Develop, maintain, and communicate product roadmaps, priorities, and strategic objectives
- Identify business opportunities, user needs, innovation areas, and product growth opportunities
- Lead structured product discovery with internal and external customers
- Gather and synthesize qualitative and quantitative feedback
- Validate ideas and test assumptions with product engineers and business stakeholders
- Translate business needs and customer insights into actionable product requirements
- Coordinate product teams and key business stakeholders
- Communicate product initiatives, timelines, releases, and roadmap priorities
- Build alignment across practitioners, service line leaders, partners, marketing, and engineering teams
- Create product communications, enablement materials, and training content to support adoption
- Manage intake, prioritization, and triage for product requests, enhancements, and support needs
- Partner with engineering throughout the product development lifecycle
- Support release planning, launch coordination, and post-launch adoption
- Define and monitor product success metrics including adoption, engagement, utilization, and business impact
- Analyze product performance data and customer feedback to inform priorities
- Establish reporting and measurement frameworks across service lines
- Improve product processes, workflows, and operating models
- Leverage AI tools and agents for product planning, research, communication, and operations
- Identify workflow automation and AI-enabled process opportunities
- Partner with engineering to enhance AI-powered product experiences and agent capabilities
- Maintain quality, governance, and review standards for AI-generated outputs
Requirements:
- Bachelor's degree in Business, Technology, Information Systems, Product Management, or a related field, or equivalent practical experience
- Minimum of 4 years of product management experience supporting technical products or software platforms
- Experience working within SaaS, technology, or B2B software environments
- Demonstrated success managing products from concept through delivery and adoption
- Experience supporting professional services, accounting, audit, financial services, compliance, or regulated industries preferred
- Experience working within startup, high-growth, or rapidly evolving environments preferred
- Familiarity with AI-enabled products, automation tools, and agent-based workflows preferred
- Strong product discovery, research, and customer interviewing skills
- Ability to translate complex business problems into product solutions
- Excellent written and verbal communication skills with the ability to adapt messaging to technical and non-technical audiences
- Strong stakeholder management and influence skills
- Experience defining, monitoring, and leveraging product metrics to guide decision-making
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Demonstrated ability to work effectively in ambiguous and rapidly changing environments
- Understanding of user experience, workflow design, and product quality principles
- Ability to operate independently while collaborating effectively within cross-functional teams
- Familiarity with governance, risk, compliance, privacy, and audit considerations within software products
Benefits:
- 30 days of Annual Leave
- Additional 5 days of paid leave for the firm's mid-year shutdown in July
- Personal/carer's leave
- Parental leave
- Volunteer days
- Salary packaging and novated leasing program
- Flexible and remote work
- WeWork subscriptions
- Access to local offices for team collaboration
- Annual discretionary performance-based bonus
- Tuition reimbursement
- Support for professional certifications (CA/CPA etc.)
- Structured mentorship
- Choice of a high-spec Mac or PC setup
- DEI initiatives
- Employee resource groups
- Comprehensive wellness programs
- Professional advancement opportunities
- Competitive compensation
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