Program Manager, Leadership Xcelerator
Posted 8ds ago
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Job Description
Program Manager responsible for day-to-day operations of ALX's leadership development programmes. Ensuring quality delivery across multiple countries and time zones.
Responsibilities:
- Own the day-to-day operating system for ALX's flagship leadership development journeys.
- Ensure the programme lands with developmental integrity, operational excellence and enterprise-grade client confidence.
- Coordinate cohort set-up, participant confirmation, onboarding timelines, baseline assessments, diagnostics, group allocations and graduation criteria.
- Monitor attendance, participation, submission patterns and engagement signals, and coordinate timely interventions for at-risk participants or cohorts losing momentum.
- Protect the quality of the learner experience across both open and dedicated corporate cohorts, ensuring it feels premium, intentional and well-supported.
Requirements:
- 4+ years of relevant experience in programme management, executive education, leadership development, learning operations, client delivery, or similarly complex coordination roles.
- Demonstrated ability to manage multiple parallel workstreams, cohorts or client programmes without losing detail, pace or stakeholder confidence.
- Strong understanding of cohort-based leadership development or manager capability programmes, including the difference between a learning event and a developmental journey.
- Exceptional stakeholder management and communication skills; able to engage calmly and credibly with senior internal leaders, facilitators, sponsors and participants.
- Strong operational design instincts - able to build practical runbooks, trackers, templates, checklists and governance rhythms that teams actually use.
- High attention to detail, strong judgement and the ability to anticipate problems before they become delivery issues.
- Comfort using data to manage programme health, including attendance, engagement, completion, risk tracking, diagnostics and participant feedback.
- Confidence working across digital collaboration tools such as Google Workspace, Microsoft Office, Notion, Zoom, Microsoft Teams, Slack, survey tools and shared dashboards.
- Willingness to work flexibly across time zones and travel occasionally to support in-person intensives, kick-offs or client moments when required.
Benefits:
- Access to quality learning opportunities
- Supportive community of tech professionals
- Dedicated network of expert instructors
- Career acceleration programmes



















