Program Manager, Operations Support
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Job Description
Program Manager leading operational support and business implementations for a logistics company. Collaborating with diverse teams and driving performance improvements across multiple sites.
Responsibilities:
- Leads new business implementations and drives operational continuity across multiple sites.
- Partners with Engineering to develop detailed process flows and layout plans.
- Leads performance improvement initiatives and crisis management support.
- Oversees operational reviews for RFPs and implementation tollgates.
- Manages UAT and volume stress testing.
- Collaborates with Human Resources for hiring, training, and professional development programs.
- Provides ongoing growth and development opportunities for team members.
Requirements:
- Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience).
- 4 - 6 years of experience in operations, logistics, or program management.
- Demonstrated ability to design and implement process engineering solutions, drive operational enablement, and oversee complex system testing.
- Analytical and problem-solving skills, with the ability to translate data into actionable strategies.
- Skilled at managing multiple priorities across concurrent, enterprise-level projects while ensuring delivery on time and within budget.
- Familiarity with Lean, Six Sigma, and Kaizen methodologies, with a history of applying continuous improvement practices to achieve measurable results.
- Proficient in Microsoft Office (Excel, Work, and Power Point).
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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