National Program Manager
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Job Description
National Program Manager managing travel solutions for mid-market clients. Responsible for client retention and developing travel programs while ensuring exceptional customer service.
Responsibilities:
- Responsible for client retention, contract negotiation, implementation, and business consolidation
- Develop an all-inclusive travel program with your client
- Implement a Business Plan to establish, achieve and measure the business objectives of the travel program
- Establish and maintain relationships with key customer decision-makers
- Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
- Work closely with our Implementation Specialist during onboarding of new business to ensure customer expectations are met
Requirements:
- Prior travel management company or related business travel account experience desired
- Account management experience required
- Extensive business travel industry experience
- Solid Regional or Global Program Management experience
- Experience in implementing and managing large market/global clients preferred
- Ability to travel when needed
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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