Program Manager
Posted 24ds ago
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Job Description
Regional Program Manager managing multinational customer operational solutions. Overseeing execution and coordination of projects across different countries requiring technical telecom knowledge.
Responsibilities:
- Lead execution of assigned business initiatives through the start of the life cycle management phase
- Work with sales teams, clients, and service delivery to define and implement the regional operational solutions for MNCs
- Lead cross-functional teams and perform detailed project planning
- Translate MNC requirements into an operational solution and define service delivery success factors
- Interface with local Project Managers in each country assigned to MNC accounts
- Ensure fluid interaction with the regional provisioning organization
- Supervise team members’ documentation and task completion in relevant systems to ensure accurate status and billing trigger
Requirements:
- Bachelor's Degree BS Engineering or equivalent experience in Telecom field
- 4-6 years 5+ years customer interface experience preferably in related area
- Fluency in English and Spanish required
- Portuguese desired
- Certified Project Management Professional (PMP)-PMI PMI Certification Upon Hire Preferred
- ITIL Foundations v3 ITIL Foundations Upon Hire Preferred
- CCNA - Cisco Certified Network Technician Upon Hire Preferred
- CCNP - Cisco Certified Network Professional Upon Hire Preferred
- Cisco CCIP Certification Upon Hire Preferred
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development



















