Project Coordinator I
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Job Description
Project Coordinator supporting client programs for EMSAR, a national field services company providing maintenance, repair, and installation services. Tracking performance, coordinating resources, and supporting customer accounts.
Responsibilities:
- Provide predictive and proactive customer service to internal and external customers
- Support ongoing business needs and increasingly provide account direction and informed decisions with manager guidance
- Track and measure EMSAR performance against contractual obligations and internal expectations
- Help ensure risks and stakeholder views are managed and documented and initiatives progress
- Document, follow up, and follow through on assigned actions and tasks
- Participate in Client “playbook” development and updates for accounts and service offerings
- Assist with field resource planning for client/account needs
- Assist in quoting services or projects for assigned existing clients
- Perform additional responsibilities requested by leadership
Requirements:
- 1–3 years’ experience in a related field
- Bachelor’s or Associate degree in business or a related field preferred
- Proficiency with Microsoft Office Suite
- ServiceMax/Salesforce experience preferred
- Strong verbal and written communication skills
- Ability to solve practical problems with limited standardization
- Ability to develop and maintain effective internal and external relationships
- Willingness to continually learn and apply new product, service, and engagement techniques
- Ability to think innovatively and creatively to provide client solutions and improve processes
- Ability to sit, stand, bend, and reach for periods exceeding 4 hours
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