Project Manager – Launch Team
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Job Description
Project Manager driving the setup and launch of client brands on White Hat Gaming's iGaming platform. Leading Scrum teams, managing delivery roadmaps, and ensuring high-quality launch outcomes.
Responsibilities:
- Leading the end-to-end delivery of client brand launches and platform configuration projects, ensuring that all environments, configurations, and integrations are prepared for successful go-live.
- Owning and managing the delivery roadmap for brand setups and platform configurations, aligning technical implementation timelines with client launch milestones and internal delivery priorities.
- Acting as the operational lead for a dedicated Scrum team of Developers and QA Engineers, facilitating Agile ceremonies, maintaining delivery momentum, and ensuring work is prioritised effectively.
- Translating client and internal business requirements into clearly defined user stories, delivery tasks, and technical requirements, ensuring the development team has sufficient clarity to execute efficiently.
- Managing the team backlog and sprint planning processes, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Working closely with technical teams to define configuration requirements across platform components, ensuring that brand launches are delivered with the correct product settings, regulatory configurations, integrations, and operational readiness.
- Defining, implementing, and continuously improving delivery processes for brand configuration and launch workflows, ensuring repeatability, efficiency, and quality across multiple client launches.
- Creating and maintaining clear operational documentation covering configuration standards, delivery workflows, and launch procedures to support scalability and knowledge sharing across teams.
- Monitoring sprint delivery progress, proactively identifying blockers, dependencies, and risks, and taking corrective action to maintain delivery timelines.
- Acting as the primary coordination point between Product, Engineering, QA, and operational teams to ensure delivery alignment and clarity across stakeholders.
- Ensuring quality and release readiness through close collaboration with QA, validating that configured environments meet acceptance criteria and client expectations prior to launch.
- Supporting continuous improvement within the Scrum team by identifying inefficiencies, proposing improvements, and embedding Agile best practices across the team.
- Driving accountability, transparency, and structured delivery discipline within the Scrum team to ensure predictable, high-quality outcomes for client launches.
Requirements:
- Has experience working within WHG’s Software Development Lifecycle (SDLC) , with a good understanding of our internal delivery processes, release workflows, and cross-functional collaboration.
- Has strong Agile delivery experience , with a proven track record of managing Scrum teams consisting of Developers and QA Engineers in a fast-paced technical environment.
- Combines project management discipline with hands-on delivery coordination , able to move comfortably between planning roadmaps, running sprint ceremonies, and resolving day-to-day delivery blockers.
- Demonstrates strong analytical and problem-solving skills , with the ability to translate business requirements into structured delivery tasks, user stories, and technical workstreams.
- Has experience working with platform configuration or product implementation , ideally supporting client launches, product rollouts, or environment setups.
- Is highly organised and process-oriented , capable of designing, documenting, and continuously improving operational workflows and delivery processes.
- Communicates clearly and confidently with both technical and non-technical stakeholders , acting as an effective bridge between product, engineering, QA, and operational teams.
- Is comfortable owning delivery outcomes , proactively identifying risks, managing dependencies, and ensuring teams stay aligned with delivery timelines.
- Has strong backlog and roadmap management skills , with the ability to prioritise competing requirements and maintain clear visibility of delivery progress.
- Demonstrates leadership and accountability within a team environment , fostering collaboration, transparency, and delivery ownership within the Scrum team.
- Thrives in a dynamic delivery environment , able to manage multiple workstreams, adapt to changing priorities, and maintain focus on achieving successful client launches.
Benefits:
- A remote and flexible working schedule.
- Generous time off varied based on the country of residence.
- Discretionary annual performance bonus
- Training and other learning & development opportunities to support you through your career progression.
- Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
- Various well-being programmes and initiatives.
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