Project Manager – MSP
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Job Description
Project Manager overseeing technical project delivery for Australian technology consulting firm. Coordinating with clients and internal stakeholders to ensure project success and alignment with client expectations.
Responsibilities:
- Act as the primary point of contact for clients throughout the project lifecycle
- Lead project planning, execution, and implementation across multiple concurrent projects
- Define project scope, deliverables, timelines, resource requirements, and project objectives
- Create, maintain, and manage project schedules and workflows
- Coordinate internal teams, technical resources, vendors, and stakeholders to ensure successful project delivery
- Monitor project progress, risks, budgets, and deliverables while proactively resolving issues
- Facilitate project meetings and provide regular project updates to both internal teams and clients
- Prepare project reports, spend tracking, forecasting, and documentation throughout the project lifecycle
- Assist with change management initiatives and support smooth project transitions
- Communicate technical information clearly to both technical and non-technical stakeholders
- Ensure projects are delivered on time, within scope, and aligned with client expectations
- Contribute to process improvements and project management best practices within the business
Requirements:
- Minimum 5 years of Project Management experience
- Previous MSP or IT industry experience is highly preferred
- Strong understanding of project management methodologies such as Waterfall and Agile
- Experience using project management tools such as Jira, Asana, Monday.com, MS Project, or similar platforms
- Excellent organisational and time management skills with the ability to manage multiple projects simultaneously
- Strong leadership and stakeholder management capabilities
- Experience managing project budgets, forecasting, and resource allocation
- Ability to identify, assess, and mitigate project risks proactively
- Strong problem-solving and decision-making skills
- Excellent written and verbal English communication skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Experience contributing to or managing the Scope of Work (SOW) documentation
- Ability to work autonomously while maintaining close attention to detail
- Strong interpersonal skills and ability to build long-term client relationships
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