Project Support Manager
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Job Description
Project Support Manager responsible for executing and managing blast projects across various industries. Ensuring customer satisfaction and performing troubleshooting and maintenance during site operations.
Responsibilities:
- Take over ownership for the execution of the equipment set up, performance and outcomes for site trials of equipment and technologies
- Must take personal ownership for customer satisfaction
- Perform troubleshooting and root cause analysis in response to customer’s field service needs
- Execute preventative and corrective maintenance on site
- Maintain on site daily Field Service Project Log to allow collect data for continuous improvement
- Support continuous development and cost reduction efforts by proving feedback and lessons learned
- Be involved in the planning portion of the project in collaboration with the Regional and Sales Project Management teams to ensure a smooth start up and execution of blast projects
- Communicate effectively and professionally with customers both during the project planning and on-site phases of the project
- Manage changing customer and project scope requirements
- Training clients on the efficient, safe and productive use of equipment used on an industrial coatings project.
Requirements:
- Minimum 5+ years’ experience leading blast and coating projects
- Experience in estimating, budgeting and cost control for blast and paint projects
- Associates degree in a technical discipline is preferred
- Must demonstrate the ability to read and understand mechanical and electrical engineering design and assembly drawings
- Must have a solid understanding and appreciation for site safety policies and procedures
- Must have strong leadership abilities and be able to manage customer perspectives on site, from blasters, to foremen, to owners
- Must be able to effectively resolve conflicts
- Must be able to demonstrate excellent organizational & critical thinking skills
- Must have a high sense of urgency and ability to “get it done” on site
- Must be able to demonstrate ability to effectively communicate at all levels
- Must be able to demonstrate a solid grasp of basic computer systems: Microsoft Outlook, Word, Excel, etc.
- Must be able to demonstrate strong attention to detail
- Must be able to demonstrate excellent task and time management skills
- Flexibility to travel extensively, including being on customer sites on weekends as required
- Preferred experience in a broad range of industries, including Oil and Gas, Large Shipyards, Water Storage, and Steel Fabrication.
Benefits:
- Great company culture with a meaningful mission
- Flexible time off
- Generous 401k policy
- Industry leading Health Insurance & benefits program
- Ability to put your personal stamp on the success of a company
- Incredible opportunities to grow within the company and the industry, both your responsibilities and compensation
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