Property Adjuster
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Job Description
Property Adjuster investigating, estimating, and resolving Central New York property claims for Erie Insurance. Home-based role with territory travel, catastrophe duty, and structured Erie training.
Responsibilities:
- Handle property claims within designated authority and exercise independent discretion or judgment
- Contact policyholders regarding property claims
- Conduct investigations and interview insureds and witnesses
- Inspect damage and prepare estimates
- Evaluate coverage, claim information, and total claim value
- Set and maintain adequate reserves
- Obtain and review reports, statements, records, and related materials
- Determine payments and issue checks or decline payment as required
- Document claim files and submit final reports for closure
- Identify subrogation situations and initiate appropriate action
- Service the assigned territory and bring claims to conclusion
- Interact with agents and district sales managers
- Handle claims involving damage, coverage, and potentially litigation
- Negotiate with plaintiff attorneys or coordinate litigation with defense counsel as required
- Develop and apply knowledge of property-claim estimating practices and procedures
- Attend industry-related and other training sessions
- Successfully complete Technical Learning Center Training within one year of hire
- Participate on the Catastrophe Team when required
Requirements:
- Property Adjuster Trainee: High school diploma or equivalent required
- Property Adjuster Trainee: Bachelor’s degree preferred
- Property Adjuster I: High School Diploma or GED and two years of claims handling experience, or equivalent required; or High School Diploma or GED and successful completion of ERIE sponsored formal education; or Bachelor’s Degree required
- Property Adjuster II: High School Diploma or GED and five years of claims handling experience, or equivalent required; or Bachelor’s Degree and two years of claims handling experience, or equivalent required
- Incumbent must live in the territory assigned unless a change is approved by the company
- Ability to drive/travel regularly within the assigned territory
- Must serve on catastrophe duty, including possible short-notice travel to other locations for periods exceeding two consecutive weeks
- Willingness to pursue and complete Technical Learning Center Training required
- Successful completion of AIC 33 and AIC 35 preferred
- Willingness to obtain and maintain any required licenses
- Valid driver’s license and good driving record required
- Use of personal protective equipment (PPE) required
- Ability to move over 50 lbs using lifting aide equipment
- Regular and predictable attendance required
- Frequent driving, lifting/moving up to 50 lbs, and computer/data-entry work; occasional pushing/pulling; rare climbing/accessing heights
Benefits:
- Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
- Low contributions to medical and prescription premiums; ERIE currently pays up to 97% of employees’ monthly premium costs
- Traditional pension plan; full-time employees are vested after five years of service
- 401(k) with up to 4% contribution match
- Paid vacation, personal days, sick days, bereavement days and parental leave
- Tuition reimbursement program for higher education and industry designations
- Company-paid basic life insurance
- Short- and long-term disability insurance
- Orthodontic coverage for children and adults
- Adoption assistance
- Fertility and infertility coverage
- Well-being programs
- Paid volunteer hours for community service
- Dollar-for-dollar matching of charitable gifts each year
- Company car
- Equipment to work from home
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