Provider – Direct Staff Sourcing Specialist
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Job Description
Provider & Direct Staff Sourcing Specialist at NeuroNav recruiting and managing service providers for California’s Self-Determination Program. Focusing on connecting families with necessary support staff and ensuring compliance.
Responsibilities:
- Source, research, and recruit service providers and direct support staff (DSPs) across California based on client-specific needs and approved spending plans
- Conduct proactive outreach through job boards, referrals, community networks, and internal databases
- Build and maintain strong pipelines for ongoing and hard-to-fill roles
- Conduct phone and video interviews to assess qualifications, experience, reliability, and fit
- Verify credentials, references, background checks, insurance, and licensing as required
- Ensure candidates meet SDP, Regional Center, and Financial Management Services (FMS) requirements
- Work closely with Independent Facilitators (IFs) to understand staffing requests, service definitions, rates, and timelines
- Provide regular updates on sourcing progress and flag risks or delays early
- Coordinate candidate selection and next steps with IFs and families as appropriate
- Maintain a centralized provider and direct staff database, ensuring accurate and up-to-date information
- Support providers and staff through FMS onboarding and documentation collection (W-9s, agreements, proof of credentials, background checks, etc.)
- Coordinate closely with NeuroNav’s operations and billing teams to ensure smooth transitions from sourcing to service delivery
- Track onboarding progress and follow up to prevent service delays
- Identify gaps in provider and staffing coverage by region or service type
- Proactively source new providers and staff to strengthen NeuroNav’s network
- Contribute to refining workflows, templates, and systems that improve efficiency, accuracy, and transparency
Requirements:
- Bachelor’s degree or equivalent work experience
- Experience in recruiting, HR, talent sourcing, or staffing
- Comfort conducting interviews and evaluating candidate fit
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple active searches simultaneously
- Proficiency with spreadsheets, databases, and secure documentation tools
- Reliable high-speed internet and a quiet remote workspace
- Experience sourcing or recruiting direct support professionals (DSPs) or similar service-based roles preferred
- Familiarity with compliance requirements (background checks, credential verification, documentation tracking) preferred
- Interest in or exposure to disability services, healthcare, education, or social services preferred
Benefits:
- Health, vision, and dental insurance
- 401(k)
- 14 Paid Time Off (PTO) days per year
- 7 sick/flex days per year
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