Quality & Training Lead, Insurance Operations

Posted 32ds ago

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Job Description

Quality & Training Lead in insurance operations at Jerry.ai. Develop quality assurance programs and training initiatives for a successful sales team.

Responsibilities:

  • Develop and scale QA program
  • Design and deliver training for new hires
  • Own the insurance licensing process
  • Analyze QA data to identify skill gaps
  • Maintain internal knowledge base
  • Collaborate with Legal and Compliance teams

Requirements:

  • 3+ years in insurance operations
  • Active P&C license (or willing to obtain)
  • 2+ years of experience in training or quality auditing
  • Ability to analyze audit data and create coaching plans
  • Capacity to simplify complex regulations

Benefits:

  • Insurance (health, vision, dental)
  • Paid time off
  • Paid parental leave
  • 401K with employer matching
  • Equipment provided