Regional Director – North Central
Posted 9hrs ago
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Job Description
Regional Director leading district managers to enhance retail performance and employee engagement at Five Below. Committed to integrity, teamwork, and customer obsession in retail management.
Responsibilities:
- Act with integrity and honesty.
- Model servant leadership
- Balance short-term needs with long-term goals/objectives
- Build High Talent Crew
- Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
- Lead a regional team of district managers (DMs) with a focus on engagement and performance.
- Continually build capability by coaching DMs through problem-solving and decision-making processes
- Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention.
- Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed.
- Grow and develop team of DMs while building pipelines for future DM talent within the districts.
- Equip and empower DMs to make strategic and tactical decisions that increase employees engagement and positively impact the bottom line.
- Visit stores regularly to observe store performance and work environment in order to provide feedback and recognition to store managers and DMs.
- Communicate proactively with DMs and store managers to support their effective implementation of directives, policies and procedures.
- Create buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward.
- Drive Business Performance
- Demonstrate advanced application of business acumen and make data-driven decisions resulting in positive outcomes for the region
- Translate and communicate a clear, compelling company vision to the team that empowers them to meet or exceed company objectives.
- Work cross-functionally with corporate leaders to advocate for resources, solve problems, improve processes, and enhance store performance
- Build strong relationships and work closely with corporate business partners (i.e., HR, finance, real estate, construction, etc.) to capitalize on business opportunities
- Analyze critical business results and regularly visit stores to drive greater performance among the DMs in your region
- Leverage reports and metrics to make decisions that drive sales, improve the customer experience, and increase profitability
- Drive accountability and ensure attainment of budget by controlling expenses, protecting company assets, driving sales, and maximizing profit margin
- Strategically plan for operational enablement of revenue growth
- Collaborate with, and provide helpful feedback to, regional support team
- Listen carefully and prioritize interactions with associates at many levels within the region to stay informed of and proactively support regional needs
- Encourage and empower regional team members to experiment and pilot more effective ways of working
- Achieve results without compromising quality or integrity of work and adhere to company policies and local, state and federal laws
- Cultivate Culture of Customer-Obsession
- Create and sustain a sales culture that achieves regional business performance results.
- Ensure exceptional customer experiences through the application of the Five Below service model
- Strategically assess districts and coach leaders within district to drive consistency of customer experience and incremental sales growth
- Perform other duties as needed
Requirements:
- Bachelor’s Degree in related field
- 10+ years retail experience with 5+ years multi-store management
- Experience in retail operations
- Strong organizational, analytical, and decision-making skills
- Strong oral and written communication skills
- Ability to plan strategically and utilize time effectively to accomplish business objectives
- Ability to exercise independent decision-making and work under little supervision
- Proven ability to lead, coach, and motivate staff in different locations
- Strong business acumen and problem-solving skills
- Proven ability to successfully execute corporate business plans
- Proficiency in computer use and standard office applications
- Ability to travel 50% of the time
Benefits:
- From health coverage to financial and personal wellness, we've got you covered—check it out today!



















