Director, Strategic Accounts
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Job Description
Strategic Accounts Director expanding Fetch’s PropTech relationships with national and enterprise customers. Driving complex SaaS sales, renewals, cross-sell, and expansion revenue.
Responsibilities:
- Maintain and expand relationships with national and enterprise customers
- Ensure customer satisfaction and contribute to revenue growth
- Secure enterprise agreements with assigned client accounts
- Drive regional adoption and demand across national customer portfolios
- Drive net-new and expansion revenue within existing Enterprise and National accounts through strategic "land and expand" initiatives
- Map complex organizational hierarchies to identify cross-sell and up-sell opportunities across business units and C-suite stakeholders
- Lead cross-functional account teams across Operations, Customer Success, Legal, and Marketing
- Align complex client requirements with strategic delivery and rapid time-to-value
- Build and present business cases, ROI analyses, and tailored executive presentations
- Maintain pipeline hygiene and deliver accurate account forecasts to sales leadership
- Outline account risks, compelling events, and targeted expansion strategies
- Advise enterprise stakeholders on industry trends, macroeconomic market dynamics, and the competitive landscape
Requirements:
- 7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts
- Consistent track record of meeting or exceeding a $1.2M-1.6M+ ARR quota
- Track record of selling to the C-suite, navigating complex buying committees, and driving stakeholder consensus
- Expertise in utilizing enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk
- Strong ability to structure and negotiate large, multi-year contracts and MSAs
- Drive new logo acquisition and execute "land and expand" strategies to uncover cross-sell and up-sell opportunities
- Maintain strict pipeline hygiene and accurate forecasting using Salesforce and Gong
- Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth
- Multifamily industry experience is a strong plus
- Ability to travel as required for client meetings and industry events
Benefits:
- Flexible work schedule with eligibility to work remotely
- Unlimited vacation
- Comprehensive compensation as well as benefits package
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