Release Manager
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Job Description
Release Manager overseeing software release management processes at CRIO, a health tech company. Ensuring timely software delivery and coordination across cross-functional teams in an Agile/DevOps environment.
Responsibilities:
- Plan, schedule, and manage release windows and cycles across multiple teams and portfolios, ensuring alignment with product roadmaps and business objectives
- Construct and maintain a centralized release calendar across all active projects and portfolios, providing a single source of truth for release timing and dependencies
- Identify, manage, and resolve risks and challenges that impact release scope, quality, and timelines, escalating issues proactively when needed
- Coordinate release activities across development, QA, DevOps, and business teams to ensure synchronized, successful deployments
- Serve as the primary owner for release-related issues arising in the period following a release
- Communicate release plans, schedules, changes, and post-release outcomes clearly to all relevant stakeholders
- Maintain a clear picture of all releases needed within the quarter to support roadmap commitments
- Serve as the bridge between product and QA teams by collaborating closely with the QA Director
- Own the existence of deployment plans, implementation guides, and supporting documentation
- Participate in post-release retrospectives to identify bottlenecks, inefficiencies, and opportunities for automation or process improvement
- Collaborate closely with the automations team to identify and advocate for tooling, process improvements, and automation opportunities
- Build and maintain positive relationships with engineering leads, product owners, QA managers, and business stakeholders
- Validate and distribute release notes; initiate and oversee the development of technical guides and training materials for released functionality
- Maintain and manage release schedules for core services, ensuring alignment with major vendor timelines and downstream dependencies
Requirements:
- 3+ years of experience in software release management or a closely related discipline
- Strong understanding of software development lifecycle (SDLC) and release management best practices
- Experience with Jira and GitHub for tracking and coordinating release activities
- Experience with Agile and DevOps development methodologies
- Ability to coordinate cross-functional teams and manage competing priorities under tight deadlines
- Excellent analytical and structured thinking skills, with a strong attention to detail
- Strong written and verbal communication skills, with the ability to tailor messaging to both technical and non-technical audiences
- Proven ability to build effective working relationships at all levels of an organization, internally and externally
Benefits:
- Work from anywhere
- Unlimited PTO
- 401k company match
- Healthcare
- Dental
- Vision (Company Paid 100%)
- Life insurance
- Professional Development Reimbursement
- Work From Home Expense Reimbursement
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