Residency Program Administrator
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Job Description
Residency Program Administrator managing affiliate physician residency programs for nonprofit DAP Health. Coordinating clinic operations, resident support, compliance, schedules, evaluations, and medical training administration.
Responsibilities:
- Manage affiliate physician residency programs and support other medical training and educational activities
- Function as the first point of contact for affiliate physician residencies and medical training programs
- Assist the DAP Health Clinic Manager in ensuring compliance with federal, state and local regulations
- Apply ACGME, other national accrediting agencies, and DAP policies to support compliance
- Support program administrative leadership and teaching faculty
- Ensure resident quality improvement projects are completed
- Integrate resident schedules with clinic operations, including productivity and coverage
- Identify staffing gaps and secure provider coverage
- Open or block medical provider schedules as necessary
- Coordinate communication between academic affairs and operations
- Identify preceptors, coordinate contract addendums, and communicate elective schedules
- Track preceptor shifts and ensure payment according to agreements
- Assist with provider data and reports in Power BI
- Coordinate resident orientation, including clinic layout, policies, safety/security plans, and EHR training
- Provide administrative support to residents and liaise with sponsoring institution administration
- Manage assignment of DAP Health patients to residents
- Manage resident evaluations and maintain complete and accurate files
- Ensure resident files are compliant before program start
- Process invoices for reimbursement from affiliating institutions
- Meet regularly with the Provider Services Manager regarding office management, activities, and project status
- Participate in institutional, departmental, community, or national meetings for professional development
- Assist with Medical Staff Office affairs and cross-train to provide coverage
- Perform other assigned tasks
Requirements:
- Bachelor’s degree preferred in business administration, organizational development, education or related field or at least 2 years of administrative experience, preferably in a healthcare and/or education setting
- Excellent oral and written communication skills
- Effective interpersonal skills
- Ability to communicate effectively verbally and in writing
- Excellent organizing skills
- Proficiency in computer use and the internet
- Ability to make decisions independently
- Available for all shifts and, when required, able to work evenings and weekends
- Ability to lift up to 40 pounds
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