Revenue Operations Manager – GTM Technology, Deal Operations
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Job Description
Revenue Operations Manager leading GTM technology infrastructure and Deal Operations for Cyara's customer experience assurance solutions. Strategic role focusing on technology, process, and revenue optimization.
Responsibilities:
- Own the end-to-end GTM technology stack strategy and roadmap
- Lead complex Salesforce implementations and ongoing system enhancements
- Own the implementation strategy and optimization of CPQ (Configure, Price, Quote) systems
- Drive integration strategy across GTM platforms
- Evaluate and manage the broader GTM tech stack
- Partner with IT and business systems teams to manage vendor relationships
- Directly manage, develop, and mentor a team
- Act as a cross-functional connector between sales, finance, legal, and customer success
- Provide oversight and direction for the Deal Desk function
- Own the planning and execution of RevOps enhancement and optimization sprints
- Continuously assess and improve revenue processes across the lead-to-cash cycle
- Define and maintain a reporting framework that gives leadership clear visibility into pipeline health
Requirements:
- Bachelor’s degree in business, mathematics, computer science, or a related field
- 5+ years of experience owning a GTM technology stack, with strong Salesforce fluency (configuration, data model, reporting, and integrations)
- Demonstrated experience leading complex Salesforce implementations and system migrations from scoping through go-live
- Hands-on experience leading CPQ implementations (e.g., Salesforce CPQ/Revenue Cloud, Conga, DealHub)
- Proven people management experience, including managing technical team members such as Salesforce Administrators or Developers
- Strong command of deal execution processes, including non-standard deal structuring, pricing governance, and contract workflows
- Ability to translate complex technical and commercial requirements into scalable systems and processes
- Strong analytical skills with experience building reporting frameworks and presenting insights to senior leadership
- Demonstrated project management skills, including running structured sprints or iterative delivery cycles with technical teams
Benefits:
- flexible work environment
- competitive compensation
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