Sales Development Representative
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Job Description
Sales Development Representative generating qualified leads for LiveKit's innovative voice infrastructure platform. Engaging technical buyers and assisting with pipeline creation for the go-to-market team.
Responsibilities:
- Prospect, qualify, and generate customer leads to support overall revenue growth—owning top-of-funnel activity from first touch through meeting set.
- Run outbound + inbound workflows: respond quickly to inbound interest, and build outbound sequences into ICP accounts with structured experimentation on messaging and channels.
- Conduct high-level discovery to identify pain, urgency, current architecture, stakeholders, and next steps; then route qualified opportunities to AEs with crisp notes.
- Develop account insight: map accounts, identify key personas, and tailor outreach to technical and semi-technical stakeholders (engineering/product/platform).
- Work a multi-touch, multi-channel cadence (email, phone, social, events) and track activity rigorously in CRM and sequencing tools.
- Partner cross-functionally with Marketing, Sales Engineering, and Customer Success to tighten ICP, improve conversion, and operationalize feedback loops from the field.
- Hit pipeline targets (e.g., meetings set, Sales Accepted Opportunities, sourced pipeline) while maintaining a high bar on qualification quality.
Requirements:
- Experience in a customer-facing, sales, or GTM-adjacent role (B2B SaaS preferred)
- Strong written and verbal communication (you can write outreach that’s concise, specific, and credible)
- Comfort using (or willingness to learn) CRM + prospecting systems (e.g., Salesforce, Outreach/SalesLoft, intent/data tools)
- Strong organization and follow-through: you can manage a territory/segment and prioritize effectively.
Benefits:
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy
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