Sales Engineer
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Job Description
Field Sales Engineer responsible for identifying prospects and servicing existing accounts at Festo. Providing technical expertise throughout the sales process and ensuring customer satisfaction.
Responsibilities:
- Identify and target potential customers, service and maintain existing accounts, and enhance customer relationships to increase market penetration.
- Establish and maintain professional relationships with customer personnel (purchasing, engineering, manufacturing, management, etc.) to secure orders and expand customer base.
- Provide technical expertise and support, including product demonstrations, to communicate how Festo products meet customer needs and resolve technical challenges.
- Develop customized proposals and solutions in collaboration with the sales team to address customer requirements.
- Conduct sales presentations to key customer personnel and management, and follow up on quotations submitted.
- Prepare and maintain technical documentation such as product specifications, installation guides, and user manuals.
- Analyze customer requirements and recommend solutions, including product substitutions or system improvements, based on Festo’s capabilities.
- Travel within the assigned territory to visit customer facilities, troubleshoot issues, and ensure product performance meets expectations.
- Provide sales forecasts and submit reports to management on territory performance, including follow-up activities and after-sales service.
- Participate in relevant trade shows and exhibitions to prospect for sales leads and network with potential clients.
- Collaborate with internal teams such as product development and engineering to relay customer feedback and align products with market needs.
- Ensure the resolution of any technical issues, product failures, or service challenges to guarantee customer satisfaction.
- Work with distributors to foster long-term relationships and maintain high levels of customer satisfaction.
Requirements:
- Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation and electric automation.
- Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies.
- Self-motivated, organized, and capable of working independently within a remote role.
- Proficiency in MS Office and fluent in English.
- Experience in fluid power systems, process automation, or electric automation is highly desirable.
Benefits:
- Medical
- Dental
- Vision
- Flexible Spending Programs
- Short-term and Long-term disability
- 401k
- Pet Insurance
- Paid Holidays
- Paid time off
- Educational assistance
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