Senior Account Manager
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Job Description
Senior Account Manager developing and maintaining retail partnerships for Audien Hearing. Driving revenue and strengthening in-store presence across major retail channels.
Responsibilities:
- Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target)
- Build and maintain strong relationships with retail buyers and partners
- Lead line reviews, sell-in presentations, and ongoing business updates with customers
- Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks
- Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy
- Create and manage account forecasts in partnership with demand planning and supply chain
- Monitor and manage account performance against sales targets and KPIs
- Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution
- Support and manage broker relationships as needed
- Track competitive activity, category trends, and customer insights to inform strategy
- Operate with a strong P&L mindset, understanding the financial impact of decisions
Requirements:
- 3–5 years of account management experience, preferably within drug or mass retail channels
- Experience working with major retailers such as Walmart, Target, or similar
- Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI)
- Solid forecasting and planning skills
- Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising
- P&L awareness and ability to make financially sound decisions
- Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders
- Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously
- Collaborative and able to influence cross-functional partners without direct authority
- Self-starter with a scrappy, business-owner mindset and comfort operating in a lean, fast-paced environment
Benefits:
- Travel as needed
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