Senior Campaign Operations Manager
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Job Description
Senior Campaign Operations Manager responsible for digital marketing solutions for clients in the U.S. Collaborating with internal teams and ensuring timely delivery of campaigns.
Responsibilities:
- Translate client requirements and execute on digital marketing solutions and campaigns
- Offer marketing advice and suggestions on campaigns to the client
- Ensure that delivery is within internal process and the agreed upon service levels with clients
- Manage campaign schedules and timelines
- Communicate and escalate workload and staffing issues to Senior Manager
- Monitor the day-to-day delivery of digital marketing services including email campaigns and data exports
- Facilitate recurring status calls with clients
- Research and escalate technical and platform-related issues for clients
- Own the scoping and implementation of new client startups
Requirements:
- Bachelor’s Degree or equivalent & relevant work experience (primarily in campaign management)
- 5+ years of applicable work experience (primarily in campaign management)
- Familiar with SQL/SAS
- Polished verbal, written communication and presentation skills
- Technically literate and comfortable working with Internet technologies
- Expert level skillset with toolsets (Impact, AW, CM)
- Proactive, highly organized, with proven ability to manage multiple tasks
- Thorough understanding of and/or interest in digital marketing
- Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint
- Sound knowledge of database structure
Benefits:
- Remote/Homebased work environment
- Equal opportunity employer
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