Billing & Operations Specialist

Posted 4hrs ago

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Job Description

Billing & Operations Specialist assisting in managing Billing processes and supporting Operations Lead. Focused on SaaS Billing Operations and ERP systems while providing general administrative support.

Responsibilities:

  • Responsible for managing recurring invoices, uploading them to customer portals, maintaining data, and providing general operational support
  • Support the Operations Lead in handling a growing volume of billing, invoicing, and administrative tasks
  • Create and send monthly invoices using Invoiced
  • Maintain and update internal billing trackers after invoicing
  • Assist with trade-compliance research
  • Upload proof-of-delivery documents for project billing
  • Create and maintain Jira tickets for billing tasks
  • Support preparation of hardware billing
  • Maintain customer master data in NetSuite
  • Assist with data queries and quarterly reporting updates
  • Handle employee inquiries related to timesheets
  • Organize and maintain file servers
  • Manage mobile phones and insurance claims
  • Support facility-related matters
  • Assist in processing and reviewing supplier invoices
  • Communicate with suppliers regarding invoice status

Requirements:

  • Completed commercial vocational training (e.g., office administrator, industrial clerk, or equivalent)
  • 1–3 years of professional experience in billing, accounting, operations, or administration
  • Strong attention to detail and confident handling of structured data and Excel
  • Very good German skills (C1+) and good English skills (B2+)
  • Reliable, organized, and process-oriented work style
  • Comfortable with digital tools and quick to learn new systems
  • Experience with NetSuite, Invoiced, or comparable ERP/billing systems
  • Experience with Jira or ticket-based workflows
  • Experience working in a SaaS, tech, or logistics environment
  • Basic knowledge of Accounts Receivable (AR) or Accounts Payable (AP)
  • Experience with customer portals (e.g., Tradeshift, DSV, or similar)