Senior Client Accounting Specialist
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Job Description
Senior Client Accounting Specialist managing complex legal billing, invoicing, and collections for Fenwick’s clients. Supporting attorneys, resolving disputes, and coaching billing staff.
Responsibilities:
- Review Client and Matter setup, including rates, discounts and deferrals, for adherence to engagement letters, billing guidelines, attorney preferences and system requirements
- Propose and implement system and administrative solutions for complex client billing requirements
- Maintain documentation and current Client and Matter Billing Instructions in Aderant and the CET database
- Monitor work in process, prebills, billing exceptions and monthly billing deadlines
- Produce, review, distribute and audit prebills and client invoices
- Perform billing functions including edits, write-downs, transfers and discounts
- Ensure invoices are delivered according to firm and client guidelines
- Meet regularly with billing attorneys regarding clients, matters, billing arrangements, aged WIP and accounts receivable
- Monitor accounts receivable and escalate significant or delinquent balances
- Contact clients regarding aged billings, payments and promises to pay
- Develop collection strategies, negotiate payment arrangements and initiate escalations for slow-paying or non-responsive clients
- Research and resolve client disputes and misapplied or unapplied payments
- Prepare write-off requests and obtain required approvals
- Assist attorneys, secretaries and clients with billing and collections questions
- Train and coach new team members and junior staff; distribute work requests
- Assist with Prebill Manager training
- Maintain client files and correspondence in iManage
- Monitor billing hotline and time-correction DTE alias on a rotational basis
- Troubleshoot systems and suggest enhancements
- Perform other related duties as assigned
Requirements:
- 6+ years’ legal billing experience with automated billing systems or similar experience in service industries
- Aderant Expert (previously CMS) experience desired and/or automated accounting systems required
- Proficiency using Windows, MS Office, MS Excel and MS Word
- Understanding of legal industry’s standard billing requirements
- Keen attention to detail and accuracy
- Strong business knowledge and judgment
- Strong analytical and troubleshooting skills
- Ability to work independently and assess courses of action and potential impact
- Ability to function within a team-oriented environment and interact with professionals at various levels
- Effective verbal and written communication with attorneys, secretaries, staff and clients
- Ability to organize and prioritize multiple tasks in a fast-paced, deadline-driven environment
Benefits:
- Healthcare
- Life Insurance
- Health Savings Accounts
- Flexible Spending Accounts
- Wellbeing
- Discretionary bonus for eligible employees based on performance
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