Senior Director, Employer Program Management
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Job Description
Senior Director building Lilly’s employer-benefits PMO for obesity medicine access. Leading launches, platforms, vendors, and program managers to improve employer adoption and utilization.
Responsibilities:
- Build and lead the Lilly Employer PMO
- Map current planning and reporting processes and remove unnecessary meetings, trackers, and reports
- Establish a system of record and portfolio views for leadership using approved tools and AI to automate reporting and flag risks
- Lead annual and quarterly planning to translate Employer strategy into a prioritized portfolio with owners, milestones, and success measures
- Run capacity, dependency, and release readiness reviews with Employer Platforms, Tech@Lilly, BI&A, and functional leads
- Provide leadership with a live view of in-flight work, risks, decisions, and results against business goals
- Personally lead high-stakes programs across Field, Strategy and Marketing, Business Operations, Employer Platforms, and Business Development
- Lead employer launches, CRM and platform go-lives, and product launch sequencing
- Manage delivery with PBMs, platform partners, implementation vendors, and other external partners
- Drive change management and confirm launched work delivers intended value
- Build Legal, Medical, Regulatory, Privacy, and Ethics and Compliance review into plans
- Lead, onboard, assign work to, coach, and scale a team of contract program and project managers
- Raise program management capability through standards, templates, and coaching
- Serve as an active member of the Lilly Employer Leadership Team
- Operate within company policy, the Red Book, Customer Information Quality procedures and tools, and applicable compliance procedures
Requirements:
- Bachelor’s degree
- 8+ years of experience in program management, commercial operations, or technology delivery, including 5+ years leading complex, cross-functional programs or a PMO
- 3+ years of experience leading program or project managers, including hiring, performance management, and development
- Experience standing up or rebuilding a PMO
- Experience defining and tracking program KPIs and OKRs and connecting delivery to business results
- Fluency with a modern delivery platform as a system of record
- Demonstrated use of AI to automate reporting and coordination
- Track record of driving adoption of new processes, platforms, or launches across teams that do not report to them
- Experience managing external partners and contract resources, including scope, onboarding, and performance
- Working knowledge of agile, Kanban, and stage-gate approaches
- Ability to turn a complex portfolio into a one-page update a senior leader can act on
- Experience in employer benefits, PBMs, digital health, or pharmaceutical commercial operations
- MBA or advanced degree preferred
- PMP, PgMP, or equivalent certification preferred
Benefits:
- Company bonus depending, in part, on company and individual performance
- Company-sponsored 401(k)
- Pension
- Vacation benefits
- Medical, dental, vision and prescription drug benefits
- Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
- Life insurance and death benefits
- Certain time off and leave of absence benefits
- Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities
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