Senior Director, Medical Omnichannel Capabilities – Digital Solutions
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Job Description
Global Medical Affairs leader shaping Medical content and experiences across digital channels. Leading strategy and execution for omnichannel capabilities in healthcare education.
Responsibilities:
- Set the global strategy and roadmap
- Lead multi-year strategy and roadmap for Medical Affairs digital channels and omnichannel capabilities
- Define success measures and establish a cadence for continuous improvement
- Ensure channels operate as an integrated ecosystem
- Partner closely with Senior Director, Unified HCP Experience to shape the Medical Affairs web strategy
- Build and maintain global standards, guardrails, and governance in partnership with various stakeholders
- Identify relevant trends in digital engagement, technology, and policy and translate them into pilots and scalable capabilities
- Lead cross-functional delivery and execution oversight
- Manage and develop a team of 9, including performance management, coaching, and succession planning
Requirements:
- Bachelor’s degree (or higher)
- 7+ years of experience leading digital channels and/or customer solutions in a complex, cross-functional environment
- Qualified applicants must be authorized to work in the United States on a full-time basis
- Advanced degree (e.g., MPH, PharmD, MS, MBA) preferred
- Proven experience owning strategy/roadmaps and driving delivery through a matrix
- Experience in Medical Affairs (e.g., Medical Information, Medical Education, field medical, publications/medical communications)
- Strong “digital product” mindset (roadmaps, governance, adoption, measurement)
- Experience working in regulated environments and designing compliant-by-design processes
- Strong analytics orientation (ability to translate data into decisions and priorities)
- Vendor/partner management experience
- Excellent communication and stakeholder influence skills
- Willingness to travel domestically and internationally (~10%)
Benefits:
- eligibility to participate in a company-sponsored 401(k)
- pension
- vacation benefits
- eligibility for medical, dental, vision and prescription drug benefits
- flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
- life insurance and death benefits
- certain time off and leave of absence benefits
- well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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