Senior Director of Revenue Operations
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Job Description
Senior Director transforming ThreatDown’s cybersecurity revenue operations through Salesforce, data governance, automation, and analytics. Driving predictable growth across Sales, Marketing, Finance, Product, and Customer Success.
Responsibilities:
- Own the systems, data, and processes that drive ThreatDown's revenue engine
- Lead a multi-quarter transformation to clean up fragmented data and reporting
- Automate manual workflows and implement analytics for go-to-market decisions and growth
- Strengthen Salesforce data integrity and pipeline hygiene
- Refine account and territory records
- Standardize process and reporting definitions with lightweight governance
- Consolidate and standardize GTM dashboards into a trusted reporting layer
- Align metric definitions across GTM and Finance
- Identify and automate high-volume manual workflows, including lead routing, quoting and approvals, compensation calculations, forecasting inputs, and data entry
- Deliver measurable reduction in manual hours
- Build sales analytics capabilities to guide investment, scaling, and reallocation decisions
- Manage pipeline, forecasting cadence, deal desk, and quota/territory design and administration
- Own marketing funnel instrumentation, lead lifecycle, MQL-to-SQL handoff, attribution, and martech stack
- Partner with Finance on compensation plan design, administer compensation, resolve disputes, and model incentives
- Design territories, capacity planning, account assignment logic, and equity
- Produce board/investor metrics, GTM KPIs, win/loss and cohort analysis, and ad hoc decision support
- Own the Salesforce and integrated GTM stack roadmap, administration, and vendor management
- Report to the GM and partner cross-functionally with Sales, Marketing, Product, Finance, and Customer Success leadership
Requirements:
- 8+ years in Sales/Revenue Operations
- 3+ years leading the function at a B2B SaaS company
- Experience at a $100M+ ARR company with large transaction volume preferred
- Proven track record running a RevOps transformation, including data remediation, reporting standardization, or workflow automation at scale
- Deep experience designing and managing automation projects across CRM, PRM, marketing automation, business intelligence, orchestration automation, and data warehouse tools
- Demonstrated experience reorganizing a team through a process change without losing operational continuity
- Strong financial fluency, including compensation modeling, forecasting, and unit economics
- Familiarity with multi-model selling and retention is a plus, including multi-tier channel sales, direct sales, MSP, and online ecommerce
- Cybersecurity or technical product context is a plus
Benefits:
- Comprehensive medical, dental, and vision insurance coverage
- Employee Referral Bonus Program
- Wellness programs
- 401k and employer matching for (US Employees)
- Comprehensive Time Off policy
- An opportunity to do something great for yourself and the world
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