Senior Director
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Job Description
Senior Director leading Best Buddies’ national programs for people with intellectual and developmental disabilities. Expanding education, employment, independent living, credentialing, and community-engagement pathways.
Responsibilities:
- Lead the national implementation and ongoing management of all Best Buddies Life programming.
- Develop operational plans, annual goals, and performance metrics aligned with the Vice President’s strategic vision.
- Oversee participant recruitment, enrollment, onboarding, retention, and success initiatives.
- Collaborate with state and local Best Buddies staff to support program expansion and consistent, high-quality delivery.
- Develop and implement a national service model integrating Best Buddies Corps Members as credentialed Best Buddies Life Advisors.
- Establish participant engagement protocols and service delivery expectations for Corps Members.
- Ensure individualized support in education, employment, independent living, community engagement, and leadership/self-advocacy.
- Develop participant success planning frameworks, assessment tools, and outcome tracking systems.
- Evaluate program outcomes, identify training needs, and drive continuous improvement.
- Lead workforce readiness programs, career exploration, credentialing initiatives, and employment supports.
- Collaborate with the Best Buddies Jobs team to align employment opportunities and employer partnerships.
- Develop inclusive postsecondary education opportunities and partnerships for certificate programs, micro-credentials, workforce certifications, continuing education, and lifelong learning.
- Develop independent living curriculum, resources, and support services covering financial literacy, transportation, housing readiness, wellness, self-determination, and daily living skills.
- Support contracts, partnership agreements, and collaborative initiatives.
- Represent Best Buddies Life in meetings, conferences, and stakeholder engagements.
- Partner with the Vice President and Development team on fundraising, grants, sponsorships, and donor engagement.
- Assist with funder and partner proposals, impact reports, and presentations.
- Support budget development, resource planning, financial management, and earned-revenue opportunities.
- Establish systems tracking enrollment, retention, credential attainment, employment outcomes, independent living milestones, and program impact.
- Prepare reports, dashboards, and presentations for leadership, funders, and stakeholders.
- Support grant reporting, outcome measurement, compliance, and partnership expectations.
- Supervise national Best Buddies Life staff and consultants.
- Lead staff training, performance management, coaching, professional development, and future staffing growth.
Requirements:
- Master's degree in Higher Education Administration, Special Education, Disability Studies, Social Work, Nonprofit Leadership, Public Administration, Education, Business Administration, or related field
- Minimum 8–10 years of progressive leadership experience in disability services, workforce development, higher education, transition programming, nonprofit management, or related fields
- Demonstrated experience managing multi-site programs and leading inclusive education, employment, and independent living initiatives for individuals with IDD
- Knowledge of vocational rehabilitation, Pre-ETS, supported employment, and disability service systems preferred
- Strong project management, operational leadership, and strategic planning skills
- Experience developing and managing partnerships with educational institutions, employers, and community organizations
- Excellent communication, relationship-building, and presentation skills
- Ability to utilize data and outcome measurement to drive program improvement
- Experience overseeing credentialing, certification, or micro-credential initiatives preferred
- Ability to supervise professional staff, advisors, coaches, or case management teams
- Experience securing grants, corporate partnerships, or philanthropic support a plus
- Certified Rehabilitation Counselor (CRC), Certified Career Services Provider (CCSP), or related credential preferred
- Must travel
- Must use a personal cell phone
- Must work evenings and weekends as necessary to accomplish job responsibilities
Benefits:
- Comprehensive and generous benefits program
- Financial security benefits
- Health and wellness benefits
- Time off
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