Senior Events Operations Specialist – Tradeshows
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Job Description
Senior Events Operations Specialist responsible for operational execution of trade show programs for Articulate. Balancing strategic oversight with hands-on execution and managing vendor relationships.
Responsibilities:
- Own the end-to-end operational planning and execution for assigned trade shows, from initial planning through onsite delivery and post-event evaluation.
- Serve as the primary operational lead for assigned trade shows, accountable for logistics strategy, execution quality, and issue resolution.
- Lead the logistics workstream across all phases of trade show delivery, including planning timelines, production schedules, run-of-show development, and onsite execution.
- Exercise independent judgment to prioritize resources, resolve operational risks, and make real-time decisions that impact trade show quality, cost, and attendee experience.
- Act as the onsite operational lead at select trade shows, empowered to make decisions related to staffing, scheduling, vendor coordination, and attendee logistics.
- Ensure consistency, scalability, and adherence to Articulate’s brand and quality standards across all trade show executions.
- Develop and manage relationships with trade show organizers, vendors and production partners, including booth fabrication, show services, AV, freight, and labor providers.
- Own trade show program budgets, with authority to allocate and approve discretionary spend within assigned limits; escalate and recommend additional investment needs to leadership.
- Handle invoice reconciliation, variance analysis, and proactively surface scope or budget risks to mitigate overspend.
- Partner cross-functionally with Marketing Operations, Sales, Customer Success, Creative, and external agencies to align on booth design, collateral, digital assets, and promotional materials.
- Hold vendors and partners accountable to service levels, timelines, and quality expectations, and recommend corrective action or termination if performance is substandard.
- Orchestrate the logistics for assigned trade shows and related programs, including travel, lodging, freight, AV, catering, registration, onsite staff operations, and materials.
- Provide light-touch operational oversight for select virtual events and webinars associated with trade show and partner programs, ensuring platform readiness, speaker coordination, and seamless execution appropriate to program complexity.
- Oversee shipping, storage, and inventory management for trade show assets, establishing scalable systems that ensure accuracy, efficiency, and asset reuse.
- Oversee trade show registration workflows and attendee communications, ensuring a seamless and professional experience while delegating or executing tasks as appropriate.
- Maintain critical trade show documentation, including contracts, manifests, run-of-show, booth inventories, and attendee data, and continuously evaluate opportunities to improve data integrity and accessibility.
- Collaborate on post–trade show reporting and analysis, including lead capture coordination, ROI tracking, survey execution, and documentation of insights to inform future planning.
- Identify and implement process improvements across trade show logistics, vendor management, and operational tools to increase efficiency and scalability.
- Partner with the Senior Manager, Global Events to evaluate opportunities for trade show program enhancements, tooling improvements, and operational standardization.
- Contribute to the development and documentation of trade show playbooks, templates, and best practices that support consistency and long-term program growth.
Requirements:
- 5–8 years of experience in trade show operations, corporate events, or event marketing operations within a high-growth or global organization.
- Demonstrated experience owning complex trade show programs, including logistics strategy, vendor management, and onsite leadership.
- Strong project and program management skills with the ability to manage multiple stakeholders and competing priorities simultaneously.
- Proven ability to exercise independent judgment, solve complex operational challenges, and make decisions under time-sensitive conditions.
- Financial acumen with experience managing event budgets, reconciling expenses, and providing spend analysis.
- Excellent written and verbal communication skills with a collaborative, cross-functional approach.
- Proficiency with Google Workspace, Notion, Slack, Zoom; experience with event management platforms (e.g., Cvent, Bizzabo) preferred.
- Ability to travel up to 25% annually, primarily domestic with limited international travel.
Benefits:
- The pay range for this position is $76,800 to $101,760 for all US locations.
- This position is also bonus eligible.
- Articulate also offers a robust suite of benefits, check out the website for a full list.
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