Event Operations Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Event Marketing Manager overseeing logistics for in-person events at Donorbox. Focus on in-person events to deepen relationships within the nonprofit community.
Responsibilities:
- Own end-to-end logistics coordination for in-person events, including industry conferences, sponsored events, networking and community events, Donorbox-hosted events, and internal company events
- Manage exhibitor registrations, sponsorship deliverables, vendor timelines, event deadlines, and conference logistics for domestic and international events
- Coordinate freight shipping, drayage, advance warehouse receiving, bill of lading documentation, booth installation and dismantle logistics, and on-site issue resolution
- Manage event vendors and conference services including I&D vendors, exhibitor-appointed contractors (EACs), AV, internet, furnishings, and show services
- Track and manage event inventory (booth assets, signage, literature, swag) and print production to ensure accurate shipment, storage, reuse, and replenishment
- Create logistics documents, shipping trackers, event timelines, budgets, and staff preparation materials
- Empower staff to show up fully prepared by leading pre-event prep sessions with key info and facilitating travel & accommodations
- Track and maintain event budgets from initial forecasting to actuals reporting, working closely with Finance and Executive team
- Partner with Creative to request, produce, and submit sponsor assets, including print collateral, digital ads, swag, booth branding, and more
- Drive brand awareness and customer acquisition for Donorbox through strategic participation in events
- Understand our fundraising software, target audience, and ICPs to make informed decisions on which events to get involved in, how to connect with attendees, competitive landscape & prospecting opportunities, and how to position the brand most effectively
- Come up with creative, data-backed attendee experience and engagement concepts, sponsorship opportunity recommendations, and brand representation ideas that attract visitors, spark conversations, and keep Donorbox top of mind post-event
- Collaborate cross-functionally with Marketing, Creative, Partnerships, Sales, and Operations teams to support event goals and company initiatives
- Report on post-event ROI, results, and insights using surveys, dashboards, and CRM data, partnering with RevOps, Accounting, and Data teams as needed
- Develop and improve event SOPs, systems, and operational processes to support a growing event program and growing team
Requirements:
- Bachelor’s degree or equivalent experience
- 4+ years of experience in event coordination, conference & tradeshow operations, field marketing, experiential marketing, or a related role
- Hands-on experience managing conference logistics, including freight coordination, drayage, exhibitor services, vendor management, shipping timelines, and on-site execution
- Strong understanding of conference operations and event production workflows
- Ability to independently manage multiple projects and event timelines simultaneously
- Exceptional organizational, communication, and problem-solving skills
- Comfortable troubleshooting operational challenges in fast-paced environments
- Tech-savvy, comfortable with using project management, CRM, and data analysis tools to plan and measure results
- Experience supporting event marketing initiatives, sponsorships, hosted events, and event reporting is strongly preferred
- Experience in the tech industry (B2B SaaS in particular) or nonprofit industry is a plus
- A proactive, resourceful, “roll up your sleeves” mindset
Benefits:
- Fully remote work from the comfort of your home
- Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
- Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
- 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
- Reimbursement package for home office expenses and professional development, up to $1.5k
- Eligibility for employee equity plan (stock options)
- Wellness program with fitness and mindfulness classes
- Love your work and our mission of serving nonprofits!
Similar Jobs
Senior Events – Trade Association Marketing Manager
Senior Events & Trade Association Marketing Manager with end-to-end event ownership at ServiceTrade. Planning and executing events for the commercial trades industry to drive growth and productivity.
Marketing & Events Assistant
Marketing & Events Assistant at ZigZag, supporting marketing initiatives and event coordination. Engaging in creative and administrative tasks in a remote role.
Event Operations Associate
Event Operations Associate at HOKA managing shipping, logistics, and administrative support for NA events. Coordinating with team members for budget tracking and event presence.
Director of Events
Director of Events leading event activation strategy at Ōura, a health technology company. Overseeing commercial marketing, partnerships, and consumer engagement strategies for events.
Events Manager
Events Manager at SafelyYou to own the events program, focusing on lead generation through trade shows and industry conferences. Managing logistics and engagement for high-impact events.
Damage Prevention Technician II
Damage Prevention Technician II locating and marking underground utilities for Zayo. Involves analyzing blueprints, mapping utilities, and maintaining network security.
Events Manager – B2B Commercial Marketing
Events Manager coordinating B2B marketing events for Conduent, ensuring alignment with business objectives and measurable outcomes. Involves planning, execution, and collaboration across teams.
Event Marketing Manager
Event Marketing Manager responsible for planning and executing event marketing strategies for Alliance Solutions Group. Drive brand awareness and lead generation through diverse events and sponsorships.
Event Planner
Event Planner responsible for managing full-service and a la carte meeting and incentive programs. Ensuring all aspects of the planning process meet client objectives and exceed expectations.
Medical Information and Adverse Event Intake Specialist, Slovenian, Croatian, English
Medical Information Specialist providing support for adverse events and product quality inquiries in Lifesciences. Collaborating globally to enhance product safety and quality standards.
Event Billing Analyst
Billing Analyst managing financial success of hotel events at Hyatt. Working closely with hotel staff and clients to ensure efficient billing processes.
Events Manager
Events Manager at Worth Rises leading the planning and execution of diverse events. Focusing on advocacy and engagement to dismantle the prison industry.
Director of Events
Director of Events responsible for planning and executing Nerdio's corporate event portfolio. Leading high-impact experiences for customers and partners at major conferences and internal events.
Events Contractor – Speaker Manager
Events Contractor- Speaker Manager at Nth Degree managing speaker relations for national conferences. Engaging with content teams and ensuring seamless speaker experience during events.
Senior Manager, Strategic Events – Field Marketing
Senior Manager of Strategic Events and Field Marketing at Albert, focusing on event marketing function to drive pipeline and elevate brand. Collaboration with Sales and Product Marketing key for target accounts.
Founding Field & Events Marketer
In-person sales and events marketer for a central AI SaaS company. Focused on building pipelines through high-touch, in-person experiences and creative event strategies.
Events Manager
Events Manager responsible for end-to-end event delivery in-person and virtually for the YPO community. Collaborating with stakeholders to create high-impact events that align with organizational goals.
Analyst, Fraud/Loss Prevention
Manual Review Fraud Agent performing fraud detection duties including transaction reviews and customer verification. Role involves customer interaction and requires strong analytical skills.
Senior Global Events Manager
Manage technical infrastructure for Twilio's global events portfolio, focusing on strategies and operations for attendee engagement tools and data flow. Ensure high-quality event experiences through collaboration with cross-functional teams.
Market Manager – Events
Marketing Manager leading events and product demonstrations. Focus on recruiting, training, and ensuring service quality in retail environments.