Senior Legal Counsel
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Job Description
Senior Legal Counsel negotiating complex SaaS agreements and channel partnerships for New Relic’s observability platform. Advising EMEA sales teams on privacy, security, and commercial strategy.
Responsibilities:
- Draft, review, and negotiate complex SaaS agreements, including data processing addenda and security terms
- Advise and coach regional sales teams on SaaS deal structure, negotiation tactics, and customer dispute resolution
- Structure, negotiate, and expand channel partnerships with resellers, MSPs, distributors, and global system integrators
- Collaborate with Privacy Legal on practical risk-tolerance strategies and standardized commercial contract responses under GDPR, DORA, and other global privacy regimes
- Own and modernize SaaS agreement templates, negotiation playbooks, and contract escalation workflows
- Provide pragmatic, risk-aware legal guidance to Marketing, Product, Finance, Contract Managers, and other cross-functional partners
- Support revenue growth, customer and partner relationships, EMEA go-to-market strategy, consumption-based monetization, and product-led growth goals
Requirements:
- Based in the UK
- Substantial experience drafting and negotiating complex SaaS commercial contracts, partner frameworks, and cloud technology agreements
- Solid knowledge of revenue recognition principles
- Qualified to practice law and in good standing with the relevant professional regulatory body in the jurisdiction of residence
- Solid hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks within commercial SaaS transactions
- Experience working directly alongside enterprise sales teams across the EMEA region
- Proven ability to manage competing deliverables, set boundaries, prioritize under deadlines, and operate independently
- Outstanding interpersonal skills and track record of building trust across functions, regions, and executive levels
- In-house legal experience (bonus)
- Familiarity with consumption-based SaaS pricing models (bonus)
- Direct experience with GSI/reseller partner agreements and advising marketing teams (bonus)
- Understanding of AI products, LLMs, and product lifecycles (bonus)
- Privacy certifications such as CIPP/E or familiarity with the EU AI Act and DORA (bonus)
- Must verify identity and eligibility to work
- Must complete a criminal background check
- May be required to pass an export compliance assessment, depending on the role
Benefits:
- Flexible workforce model supporting fully office-based, fully remote, or hybrid workplaces
- Reasonable accommodation available during the application or recruiting process
- Inclusive and welcoming work environment
- Professional and business success support through a flexible workforce model
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