Legal Advisor
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Job Description
Legal Advisor managing legal expenses claims for The AA, Britain’s motoring services provider. Advising policyholders, assessing coverage, and controlling legal costs through resolution.
Responsibilities:
- Manage a varied portfolio of legal expenses claims from initial assessment through to resolution
- Provide clear, accurate legal advice by telephone to policyholders
- Assess and decide whether to accept or decline legal expenses claims
- Manage claims through their lifecycle and review funding decisions as cases progress
- Liaise with policyholders, solicitors, counsel, costs draftsmen and underwriters
- Review and negotiate legal costs with solicitors
- Arrange legal costs payments accurately and promptly
- Maintain reliable claims records and appropriate financial reserves
- Handle claims involving employment and property disputes, personal injury, clinical negligence, contractual disputes and motor prosecution defence
Requirements:
- A law degree (LLB), Legal Executive qualification, LPC or equivalent qualification
- Ability to analyse complex legal issues and give confident, accurate legal advice
- Experience communicating directly with customers and delivering a helpful, professional service
- Ability to manage a varied caseload, organise priorities and work independently
- Clear written and verbal communication skills
- Confidence to negotiate with solicitors
- Good numeracy
- Proficiency with Microsoft Word and Outlook
- Previous experience working in a legal or insurance environment (nice to have)
Benefits:
- Remote working arrangement
- Annual bonus
- Free AA breakdown membership from Day One
- Access to a wide range of employee discounts
- 25 days' annual leave plus bank holidays
- Option to buy additional holiday
- Up to 7% employer pension contribution
- 50% discount for family and friends on AA breakdown membership
- Discounts on AA products including car and home insurance
- 24/7 GP access and wellbeing support for you and your family
- Popular car salary sacrifice scheme
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