Senior Manager, Sales – Tool Connect, Construction Technology
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Job Description
Sales leader driving revenue, adoption, and retention for DEWALT ToolConnect construction technology. Leading Account Executives and Customer Success across Texas or Arizona.
Responsibilities:
- Lead the ToolConnect sales team, including Account Executives, to achieve revenue, growth, and retention objectives
- Execute the commercial strategy for ToolConnect in alignment with Construction Technology and DEWALT priorities
- Establish performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture
- Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance
- Partner with Customer Success to strengthen onboarding, adoption, expansion, renewal, and customer lifetime value
- Collaborate with marketing, product, customer experience, operations, and other cross-functional partners
- Identify market opportunities, customer needs, and competitive insights to inform sales strategy and business planning
- Build and refine sales processes, tools, metrics, and reporting
- Support strategic customer and partner engagements, including senior-level relationship management
- Ensure a professional, consistent, customer-centric experience throughout the buyer and customer journey
- Contribute to annual planning, target setting, account strategy, and resource planning
- Champion continuous improvement, change leadership, and effective communication across the team
- Report to the Director, Customer Experience (Construction Technology – DEWALT)
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in business, marketing, management, or a related field, or equivalent combination of education and experience
- Minimum of 8 years’ experience in Sales or Business Development, including Sales Leadership experience
- Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals
- Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention
- Strong leadership, coaching, and performance management skills
- Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics
- Strong cross-functional collaboration skills
- Excellent communication, presentation, negotiation, and stakeholder management skills
- Strong analytical and problem-solving skills
- Ability to operate effectively in a fast-paced, evolving, technology-enabled business environment
- Preferred: experience in SaaS, connected products, construction technology, jobsite technology, or subscription-based business models
- Preferred: experience supporting commercial growth for digital solutions, software-enabled products, or connected tool ecosystems
- Preferred: experience working with enterprise, channel, or mid-market customers in construction, industrial, or related sectors
- 40% travel required
Benefits:
- Medical, dental, life, vision, disability insurance
- 401(k)
- Employee Stock Purchase Plan
- Paid time off, including paid vacation, holidays, and personal days
- Tuition reimbursement
- Wellness program
- Discounts on Stanley Black & Decker tools, products, and partner programs
- Career growth opportunities across multiple career paths
- Digital learning portal, Lean Academy, and online university
- Certificates and specializations from renowned colleges and universities
- Volunteerism, giving back, and sustainable business practices
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