Senior Manager, State Product – NJ, CT, NY
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Job Description
Senior Manager leading cross-functional teams to drive profitable growth in personal lines insurance at CSAA Insurance Group. Extensive experience in product management and team leadership required.
Responsibilities:
- Strategically lead territory, including steering a portfolio, aligning teams, and making decisions that impact markets (this includes partnering cross functionally to manage the levers that impact business results ex: pricing, underwriting, and distribution strategy)
- Lead a team of professionals that's empowered and accountable for anticipating needs and providing accurate and timely information
- Drive strategy and advocate for state-specific needs, demonstrating a deep understanding of compliance and CSAA and Club objectives
- Develop and implement strategies to achieve personal lines budgets and serve membership needs
- Develop budget and create strategies to achieve it, demonstrating strong business knowledge and understanding
- Be the voice of results and use data to inspire others to take action in support of profitable growth
- Build and maintain productive relationships with key partners including internal teams, distribution partners, and regulatory bodies. This includes establishing credibility, exerting influence, and using data to inspire action.
- Partner cross-functionally to deliver competitive products and launch new ones, playing a key role in product lifecycle strategy
- Support mutually beneficial, productive distribution partner relationships, including a productive product feedback loop
- Proactively build relationships with DOIs to ensure successful product filings
- Understand rate changes, loss trends, and regulatory shifts. Stay informed about emerging industry shifts and regulatory developments.
Requirements:
- BA/BS or equivalent combination of education and experience
- 10+ years of related work experience with typically 5+ years managing personal lines insurance products and pricing in varied and complex markets in the P&C insurance industry
- 5+ years managing people
- 3+ years of experience leading product management teams (or other related functions)
- People leadership and actively shaping company culture
- Demonstrated track record of using data to inspire action
- Product management experience for medium to large business accounts
- Strong business knowledge and consultative, results-focused approach
- Excellent analytical, interpersonal, and communication skills
- Solid knowledge of P&C insurance products, pricing, and product management
- Ability to drive collaboration and teamwork across functions
- Expert negotiation and influencing skills
- Advanced research, statistical, and analytical skills
- Knowledge of change management concepts and practices
Benefits:
- total compensation package
- annual bonus eligibility for most roles
- 401(k) with a company match
- Flexible Workplace
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