Senior Meta Ads, Client Success Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Meta Ads manager driving qualified leads and ROI for a Sydney-based digital agency. Managing campaigns, budgets, optimisation, and client relationships remotely.
Responsibilities:
- Manage and optimise Meta advertising campaigns across multiple client accounts
- Develop lead-generation strategies focused on generating qualified enquiries and improving return on investment
- Manage campaign budgets, tracking, optimisation and scaling
- Work with Meta Ads Manager, Pixel and Conversions API to monitor and improve campaign performance
- Develop creative testing strategies and use campaign data to guide optimisation decisions
- Analyse performance metrics, identify opportunities for improvement and reduce customer acquisition costs
- Communicate campaign performance and recommendations clearly to clients
- Build and maintain strong client relationships through proactive communication and accountability
- Take ownership of campaign outcomes and contribute to the agency's continued growth
Requirements:
- At least 5 years of hands-on Meta Ads experience
- Previous experience managing multiple client accounts, preferably within a digital marketing agency
- Proven experience generating qualified leads, reducing acquisition costs and improving ROI
- Experience with Meta Ads Manager, Pixel, Conversions API, campaign tracking and optimisation
- Ability to manage budgets, develop creative testing strategies and scale successful campaigns
- Excellent English communication skills and experience working with Australian or UK clients
- Strong analytical skills and the ability to translate campaign data into actionable recommendations
- Commercial mindset, accountability and strong client relationship management skills
- Ability to work remotely while maintaining working-hour overlap with Sydney, Australia
- Experience generating leads for professional services, healthcare, legal services or trades
- Experience managing paid advertising in an agency environment
- Potential to progress into a Head of Paid Media position
Benefits:
- Remote working
- Monthly budget of up to A$3,000 for candidates based in South Africa
- Early South African working hours to provide overlap with Sydney
- Opportunity to contribute directly to agency growth
- Potential career progression towards Head of Paid Media position
Similar Jobs
Customer Success Specialist
Customer Success Specialist troubleshooting systems and onboarding Airbnb hosts, vacation rental managers, and hotel-industry leaders. Managing Tier 1 support, Salesforce tickets, technical projects, and client relationships.
Customer Success Manager
Customer Success Manager growing retention, adoption, and account value for foreUP golf software customers. Fully remote within the United States.
Customer Success Manager
Customer Success Manager leading enterprise onboarding, retention, and account teams for GoTab’s Fishbowl restaurant relationship platform. Supporting complex POS integrations and loyalty launches for major restaurant brands.
Customer Success Manager
Manager leading GitLab’s North America customer success teams. Driving software adoption, measurable outcomes, executive partnerships, and customer advocacy.
Customer Success Operations Specialist
Sales Operations Administrator supporting renewal quotes, contracts, and Salesforce data for Arctic Wolf’s cybersecurity business. Managing quote-to-cash workflows with Customer Success, Sales, Channel, Operations, and Billing teams.
Customer Success Manager
Customer Success Manager helping service organizations maximize Unit4 ERP software value. Driving adoption, retention, business outcomes, and expansion opportunities.
Senior Customer Success Manager
Senior Customer Success Manager driving customer outcomes, renewals, and expansion for ChartHop’s HR platform. Advising HR, Finance, and People leaders on workflows and adoption.
Customer Success Manager
Customer Success Manager leading Granicus's ANZ customer success team. Driving adoption, retention and growth for government-focused cloud and digital solutions.
Senior Customer Success Manager
Senior Customer Success Manager managing enterprise clients for Pacvue’s commerce media advertising platform. Driving account growth, technical enablement, and product improvements.
SMB Construction Success Manager
Construction Success Manager helping U.S. construction teams adopt Fieldwire’s project-management platform. Training clients, improving workflows, and driving account value through ongoing engagement.
Client Success Manager
Client Success Manager owning client operations for EPIC Brokers’ pharmacy intelligence and drug-management services. Coordinating teams, renewals, utilization, reporting, and platform adoption.
Channel Customer Success Manager – German
Channel Customer Success Manager helping NinjaOne, a unified IT operations platform, grow EMEA reseller and distributor partnerships. Driving enablement, adoption, retention, and expansion across DACH.
Senior Manager, Customer Success
Senior Customer Success Manager leading customer-facing teams for FourKites’ AI-driven supply chain platform. Driving retention, customer health, renewals, expansion, and strategic account growth.
Junior Customer Success Manager
Junior Customer Success Manager managing B2B customer relationships for Sumsub’s AI-powered compliance and fraud-prevention platform. Driving retention, renewals, product adoption, and account growth.
Customer Success Consultant – Onboarding
Consultora de Customer Success conduzindo treinamentos de onboarding para clientes do software odontológico líder no Brasil. Acompanhando ativações, indicadores e melhorias da jornada do cliente.
Customer Success Consultant – Retention & Renewals
Consultora de Customer Success conduzindo retenções e renovações para o software odontológico líder do Brasil. Negociando com clientes, registrando interações no CRM e melhorando ofertas.
Client Experience Specialist – Night Shift
Client Experience Specialist managing orders, returns, payments, and customer records for Shore360’s Philippine staffing and administrative support business. Night-shift coordination with customers and internal teams.
Client Engagement Coordinator
Client Engagement Coordinator supporting sales executives, client orders, and account operations for FranklinCovey’s leadership and organizational performance services. Managing implementations, forecasting data, agreements, invoicing, and customer experience.
Senior Group Manager, Customer Success
Senior Customer Success leader managing teams, retention, revenue, and client relationships for Lyra Health’s evidence-based mental health care platform.
Senior Customer Success Manager
Senior Customer Success Manager retaining and expanding Bankruptcy Risk accounts for G2 Risk Solutions. Leading renewals, executive relationships, onboarding, and customer outcomes.