Senior Operations Manager
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Job Description
Senior Operations Manager at Theoria Medical responsible for implementing enterprise systems and producing executive-level reports. Leading cross-functional initiatives in a remote position.
Responsibilities:
- Partner directly with Theoria’s executive team to lead the implementation, optimization, and ongoing operational ownership of key enterprise systems.
- Serve as the operational expert and primary point of accountability for Greenhouse (Recruiting), PayCom (Provider Staffing & Shift Management), and Salesforce (Facility Sales & Operations CRM).
- Produce executive-level reporting that drives decision-making across the organization.
- Drive adoption, process standardization, and user accountability across teams.
- Own the definition, integrity, and delivery of executive-level operational reporting.
- Build and maintain dashboards and recurring reports related to provider productivity, staffing coverage, and recruiting performance.
- Manage multiple concurrent initiatives across recruiting, operations, sales, and technology.
- Identify opportunities to streamline workflows, reduce manual reporting, and improve data quality.
Requirements:
- 3-5+ years of experience in operations, program management, or systems implementation
- Strong experience owning or implementing enterprise systems (HRIS, CRM, workforce management, or similar)
- Demonstrated ability to work directly with executive leadership
- High analytical aptitude with strong Excel / reporting / dashboard skills
- Comfortable operating in ambiguity and building structure where none exists
- Excellent communicator—able to translate between technical teams and executives
- Healthcare, services, or high-growth environment experience strongly preferred.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- PTO + paid holidays
- Life insurance coverage and 401(k) with employer match
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