Senior Payroll Implementation Specialist – NL, Belgium
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Job Description
Senior Payroll Implementation Specialist ensuring accurate payroll for clients in Netherlands and Belgium. Manage implementation projects from kick-off to go-live with multiple stakeholders.
Responsibilities:
- Act as the true subject matter expert for the Netherlands and Belgium, covering both EOR and Global Payroll
- Attend sales calls as the Country Payroll SME when required
- Participate in sales handovers and client handover and kick-off calls
- Own the planning, execution, and monitoring of payroll implementation projects, ensuring timely and compliant delivery
- Own the full process from inception through parallel runs and the first month of live payroll before handing over to Payroll Operations
- Ensure that there is a complete record of all choices and configurations made throughout the implementation and that Payroll Operations have full visibility, including all SOPs required to fulfil business as usual
- Develop and maintain detailed project plans and timelines
- Serve as the primary point of contact for all stakeholders throughout the implementation, including the customer, internal teams, and payroll software providers
- Input and validate data directly in payroll software — AFAS for the Netherlands and EasyPay for Belgium
- Develop and implement standardised payroll processes, project plans, and procedures to ensure consistency and efficiency across implementations
- Support and mentor Payroll Generalists working alongside you during implementations
- Maintain focus on KPIs and SLAs throughout the implementation lifecycle
- Work with internal teams to improve the Remote platform, completing UAT testing and ensuring all changes are documented
Requirements:
- Several years of direct, hands-on payroll experience in the Netherlands, with solid legislative knowledge covering loonheffing, premies WW/ZW/WIA, Zorgverzekeringswet, and the 30% ruling
- Several years of direct, hands-on payroll experience in Belgium, including ONSS/RSZ, Dimona, DmfA quarterly cycles, and sector CLA structures
- Proven payroll implementation experience, including owning or significantly contributing to end-to-end projects from client kick-off through go-live
- Direct working experience with AFAS for Dutch payroll; experience with EasyPay for Belgian payroll is a strong advantage
- Strong communication skills for explaining payroll processes and compliance requirements to clients and stakeholders
- Structured mindset with strong problem-solving ability and attention to detail
- Experience with payroll reconciliations and parallel run validation
- Ability to adapt to a fast-paced, fully remote environment and default to action
- Constantly thinking of ways to improve and speed up your work
- You understand the need and value of working largely asynchronously
- Fluent written and spoken English; Dutch or French is a strong advantage
- Experience working remotely is not required but considered a plus.
Benefits:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
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