Implementation Consultant
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Job Description
Implementation Consultant transforming enterprise retail data with SQL for Quorso’s intelligent SaaS platform. Configuring actionable insights and supporting data-driven store operations across 60,000+ stores.
Responsibilities:
- Manage enterprise retail data in SQL through cleaning, joins, restructuring, and predefined or bespoke logic
- Monitor live customers for data failures and use-case uptime
- Investigate issues in SQL and fix or escalate them
- Manage customer support requests and escalate them through appropriate channels
- Work with customer teams and senior Implementation colleagues to understand client operations
- Build data-led use cases
- Configure Quorso’s application to highlight store performance, flag improvement opportunities, and measure results
- Collaborate with Product, Customer, and Implementation teams on continuous learning and improvement tied to business priorities
- Support and enhance customer configurations after launch
- Investigate failure alerts and develop new data flows with colleagues
Requirements:
- Hands-on SQL used to transform data, with and without AI assistance, including joins, CTEs, window functions, and restructuring multi-source data
- Ability to walk through a specific SQL query and the problem it solved
- Successful completion of a live SQL test if shortlisted
- Experience working with large datasets and reading SQL written by others
- Ability to turn a business problem into a well-thought-out, scalable query
- Candidates must be based in the US Eastern or Central time zones
- Retail, FMCG or other operational data experience preferred as an additional qualification
- Experience improving processes or influencing decisions through data preferred as an additional qualification
- Experience working with HTML preferred as an additional qualification
- Experience in a support or operations environment preferred as an additional qualification
Benefits:
- medical, dental and vision insurance
- 401(k)
- paid time off and paid holidays
- paid parental leave
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