Senior Product Analyst
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Job Description
Senior Product Analyst transforming raw telemetry into strategic narratives for Gearset. Collaborating with Engineering and Product teams to improve customer experience through data insights.
Responsibilities:
- As a Product Analyst at Gearset, you’ll play a foundational role in ensuring our product data is accurate, accessible, and actionable.
- This isn't just about reporting; it’s about fostering a data-driven approach. You will help us capture high-quality telemetry, maintain trusted metrics, and deliver the insights that allow us to improve our customers’ experience and drive significant business outcomes in the DevOps space.
- Translate data into narrative: You will turn complex event data into meaningful business metrics - like activation, retention, and churn—that reflect real-world customer behaviour.
- Drive product strategy: By delivering comprehensive deep-dive analyses, you’ll identify opportunities for product improvements and partner with Product Managers to measure the impact of new features and Product-Led Growth (PLG) initiatives.
- Enable self-serve analytics: You’ll partner with Data Engineering to model data in our warehouse and build accessible dashboards in Amplitude and Omni, empowering teams across Gearset to explore data independently.
- Architect trusted product data: You’ll collaborate with Engineering to provide guidance on event tracking and documentation strategy, ensuring that the definitions and quality of tracked events support reliable, long-term analysis.
- Establish visibility: You’ll set up monitoring and alerting for significant shifts in data volumes and present trends to stakeholders, ensuring data-driven understanding informs decisions across all product areas.
Requirements:
- You don't just provide data; you provide insights that lead to clear, actionable recommendations for growth and engagement.
- You have hands-on experience using dbt to model data in a modern cloud data warehouse (such as Snowflake, BigQuery, or Redshift)
- You are able to create generate insights into user behaviour with a product analytics tool (eg. Amplitude, Mixpanel, Adobe analytics)
- You thrive when working cross-functionally with other departments and stakeholders.
Benefits:
- Salary is between £65-75k (depending on experience)
- Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
- Top end hardware provided
- Opportunity to join our Long Term Incentive Plan
- 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
- Company Pension Plan (matching up to 5%)
- Bupa health care
- Life Insurance & critical illness cover
- Discounted gym membership, as well as a range of health and wellness benefits
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