Senior Product Manager, Health & Benefits Platform
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Job Description
Sr. Product Manager for Health & Benefits platform at WEX, unifying platforms for seamless customer experience. Leading product development in a regulated environment with modern architecture.
Responsibilities:
- Own and define a product domain within the unified Health & Benefits platform, including discovery, roadmap, and delivery
- Lead cross-functional collaboration across product, engineering, design, and business stakeholders to align on priorities and execution
- Drive the transition from legacy systems to a unified platform by identifying requirements and defining scalable solutions
- Conduct customer discovery and market research to uncover unmet needs and inform product direction
- Translate ambiguity into clear product requirements, epics, and priorities for development teams
- Participate in quarterly planning and backlog refinement to ensure continuous delivery and alignment
- Ensure a high-quality customer experience by coordinating across multiple product areas and teams
- Leverage modern product development practices including rapid prototyping, user testing, and data-driven decision making
- Contribute to building a scalable, API-driven, microservices-based platform architecture
- Act as a unifier across teams, driving alignment and consensus in a complex and evolving environment
Requirements:
- 8+ years of product management experience, preferably in platform or complex systems environments
- Experience working in highly regulated industries such as healthcare, benefits, or similar domains strongly preferred
- Proven ability to operate effectively in ambiguous, fast-changing environments and drive clarity
- Strong stakeholder management and cross-functional collaboration skills
- Demonstrated ability to own a product domain end-to-end, from discovery through delivery
- Experience working with modern architectures such as APIs and microservices (technical fluency required, coding not required)
- Strong problem-solving and decision-making skills with a proactive, self-starting mindset
- Ability to influence without authority and build consensus across teams
- Bachelor’s degree or equivalent experience; degree is not required
- PMP or similar certification is a plus but not required
Benefits:
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
- and more
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