Senior Product Manager, IT

Posted 1hrs ago

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Job Description

Senior Product Manager driving IT product strategy and delivery at Marsh McLennan Agency. Leading product initiatives across enterprise IT platforms with a focus on operational excellence.

Responsibilities:

  • Define and own product vision, strategy and multi-year roadmap for assigned IT platforms (e.g., identity & access management, digital workplace, enterprise integrations, data platforms, security tooling, cloud platform services).
  • Translate business needs and technical constraints into clear product requirements, user stories and prioritized backlogs.
  • Lead product planning and prioritization using data, stakeholder inputs and business value to ensure alignment with organizational goals.
  • Partner with engineering, architecture, security, operations, vendor partners and business SMEs to deliver high-quality releases on time and on budget.
  • Act as product owner in Agile delivery teams: clarify scope, accept deliverables, manage sprint priorities and remove blockers.
  • Drive product adoption and change management through stakeholder engagement, communications, training plans and measurement.
  • Define and monitor product success metrics (KPIs), use analytics to inform decisions, and report product performance to leadership.
  • Manage vendor relationships and third-party product lifecycle where applicable, including requirements, RFPs, contract alignment and performance reviews.
  • Ensure product designs meet security, compliance, privacy and accessibility standards and contribute to risk mitigation activities.
  • Mentor and coach junior product managers and contribute to product management best practices and governance across IT.

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
  • 5+ years of product management experience in IT or technology environments, with demonstrated ownership of enterprise IT products or platforms.
  • Proven track record delivering complex, multi-stakeholder IT initiatives from discovery through production.
  • Strong understanding of software development lifecycle, Agile methodologies and modern cloud-native architectures.
  • Experience working with technical teams (engineering, architecture, security) and translating technical concepts for business stakeholders.
  • Excellent communication, stakeholder management and interpersonal skills.
  • Data-driven decision-making skills; experience defining and tracking KPIs and using analytics to inform prioritization.
  • Preferred Qualifications: Advanced degree (MBA, MS) or relevant certifications (CSPO, PMP, Pragmatic Institute, SAFe/Product Owner).
  • Experience with identity/access management, cloud platforms (AWS/Azure/GCP), integration platforms, ITSM, or enterprise data platforms.
  • Familiarity with security and compliance frameworks (SOC2, ISO27001, GDPR).
  • Prior experience in a regulated industry or large global organization.

Benefits:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Remote work
  • Charitable contribution match programs
  • Stock purchase opportunities