Senior Product Operations Manager
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Job Description
Product operations manager running Guidewire’s P&C insurance application portfolio operations. Managing governance rhythms, release support, dashboards, planning, and process improvement.
Responsibilities:
- Own operations for the Core Applications product domain, including reporting, release support, documentation, onboarding, planning coordination, and tooling administration
- Run the Monthly Executive Portfolio Review, Biweekly Capability Review, and Quarterly Vision Council
- Manage scheduling, pre-reads, decision logs, action tracking, and follow-through for governance rituals
- Maintain backlog hygiene, portfolio reporting, and SDLC/GPR governance evidence
- Support a reliable release cadence and accurate roadmap status and commitments
- Create and manage domain product-health dashboards
- Analyze feedback to surface risks, highlight variances, and recommend corrective action
- Drive continuous process improvement across operational workflows
- Support PM enablement and AI-fluency logistics
- Work with product, engineering, design, and go-to-market partners
Requirements:
- 5+ years in product operations, program/project management, PMO, or a comparable operational role
- Ideally experience in an enterprise B2B SaaS or product organization
- Strong operational discipline and program-management skills
- Demonstrated ability to apply AI to operational work
- Familiarity with Agentic SDLC
- Analytical fluency with reporting and dashboards
- Ability to connect operational data to outcomes
- Proficiency with planning and tracking tools such as Aha!, Jira, and Confluence
- Comfort administering and improving planning and tracking tools
- Excellent communication and facilitation skills
- Ability to work across product, engineering, design, and go-to-market partners
- Ability to work with growing independence and manage competing priorities
- Ability to surface risks proactively
- Strongly preferred: experience supporting portfolio governance, planning cadences, or leadership operating rhythms
- Strongly preferred: exposure to P&C insurance or another highly regulated, enterprise software domain
- Strongly preferred: Product Management experience in a SaaS organization
- Successful completion of criminal history and other background checks where applicable
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Company sponsored retirement plan
- Annual company bonus plan (some roles may be eligible)
- Commissions (some roles may be eligible)
- Long term incentive awards (some roles may be eligible)
- Individualized disability-related accommodations and support during the hiring process
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