Product Operations
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Job Description
Product Operations Specialist optimizing product processes, systems, and coordination for Tenengroup’s global personalized e-commerce platform. Managing sprints, releases, documentation, and operational improvements.
Responsibilities:
- Own product team operations end-to-end, including intake, sprint operations, and release management.
- Contribute to internal operational systems and platforms by proposing improvements, participating in builds, and shaping team workflows.
- Coordinate across Product, R&D, Marketing, and CX; surface misalignments and resolve issues before escalation.
- Track action items, blockers, and risks across squads.
- Maintain product documentation, including status reports, roadmap updates, and process guides.
- Identify inefficiencies, implement fixes, and measure results.
- Use AI tools for research, documentation, analysis, and automation.
- Support teammates and address gaps beyond defined scope.
Requirements:
- 1–2 years of experience in Product Operations, Project Management, or a similar operational role in tech or e-commerce.
- Proven self-learner — you've picked up tools and domains on your own and can show it.
- AI fluency; actively use AI tools in daily work and can demonstrate how they improve effectiveness.
- High ownership and accountability.
- Strong organizational skills; ability to manage multiple workstreams independently.
- Experience with project management tools (Monday.com, Jira, Confluence, or similar).
- Clear, effective written and verbal communication.
- Comfortable in a multi-brand, multi-squad environment with constant context-switching.
- Process-minded; able to identify operational issues proactively.
- Familiarity with agile workflows, sprint cycles, and backlog management.
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