Group Product Manager, Transformation and Product Ops
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Job Description
Group Product Manager transforming product operations and AI-enabled delivery for Ford Pro’s connected-vehicle software business. Building decentralized operating models, shared tools, metrics, and portfolio governance.
Responsibilities:
- Build, lead, mentor, and develop the product operations and transformation function
- Own the operating model and portfolio governance, including cadence, metrics standards, tooling standards, and budget-backed decision rights
- Manage the directly owned team creating shared tools, including reviews, feedback, hiring, onboarding, and training
- Transition over time toward owning the product side of one or more delivery squads
- Drive rollout of Ford Pro’s Domain/Squad operating model
- Define squad formation, ownership, dependencies, and accountability practices
- Train teams on new processes and manage organizational change
- Identify, codify, and share best practices across teams
- Support adoption of AI-intensive software and product practices
- Partner with engineering and product leaders on AI skills and agentic workflows
- Build playbooks and enablement for repeatable AI practices
- Map AI adoption and delivery to business value and create executive readouts
- Automate reporting activities including feedback aggregation, theme extraction, release notes, experiment summaries, and dashboards
- Design, deploy, and govern AI tooling for product managers and builders
- Own the internal AI knowledge base and context layer grounded in Ford Pro data
- Define AI shipping, review, experimentation, data governance, IP, and security guardrails
- Build and operate shared products, tooling, and datasets
- Build reusable LLM skills and agentic workflows
- Prioritize the shared-solution backlog
- Establish roadmap reviews, product reviews, planning rituals, cross-squad syncs, and sharing forums
- Set standards for Jira/Atlassian and Jira Product Discovery
- Build portfolio visibility across roadmaps, shipments, tradeoffs, dependencies, and business value
- Define and govern KPIs and outcome metrics
- Collaborate with engineering, product, and business stakeholders
- Present to technical and non-technical audiences
- Advance product operations practices and the product community of practice
Requirements:
- Bachelor's degree, or equivalent experience
- 10+ years of experience in product management, product operations, transformation or program leadership within a software or technology-intensive organization
- 5+ years of experience in a leadership role, building and managing teams and direct reports
- Demonstrated track record installing new operating models and driving real adoption across multiple teams
- Familiarity with AI tools related to product management, design, and engineering
- Strong command of agile software delivery across Scrum, Kanban, and SAFe, including supporting rituals, metrics, and tooling
- Deep familiarity with modern product management practice and the full product lifecycle, from discovery through delivery
- Experience defining KPIs and OKRs and building executive-level reporting, roadmaps, and portfolio governance
- Judgment to own ambiguity, set direction, and hold senior product and engineering leaders accountable while digging into details
- Direct, recent product management experience and readiness to support squads or eventually lead a group of squads
- Hands-on experience embedding AI and agentic workflows into product and software development processes
- Experience developing or operating software for fleets, connected vehicles, telematics, or operationally intensive B2B SaaS domains
- Experience with Jira Product Discovery or similar and modern product analytics tooling
- Lean, Lean Startup, and human-centered product development practice
- MBA or equivalent and relevant product or agile certifications are preferred/“even better”
- Must be legally authorized to work in the United States
- Visa sponsorship is not available
Benefits:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days
- Paid parental leave
- New parent ramp-up programs
- Subsidized back-up childcare
- Family building benefits including adoption and surrogacy expense reimbursement and fertility treatments
- Vehicle discount program for employees and family members
- Management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off
- Option to purchase additional vacation time
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