Senior Project Manager
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Job Description
Senior Project Manager responsible for IT project execution, collaboration, and reporting at Solutions Metrix. Leading successful project management tailored for the technology sector in a hybrid role.
Responsibilities:
- Manage project execution, ensuring strict adherence to budget, schedule, and scope.
- Collaborate with project personnel to identify and resolve issues promptly and efficiently.
- Monitor and track project milestones and deliverables to ensure they meet quality standards.
- Identify the need for initial or supplemental project resources and make effective allocations.
- Develop and update project plans for information technology projects, including objectives, technologies, systems, schedules, funding, and staffing.
- Perform risk assessments to develop strategies for managing and mitigating project risks.
- Prepare comprehensive project status reports by collecting, analyzing, and summarizing information and trends.
- Establish and execute a project communication plan to keep all stakeholders informed and engaged.
- Monitor the performance of project team members, providing feedback and maintaining performance documentation.
- Negotiate with project stakeholders or suppliers to obtain necessary resources or materials.
- Oversee the success of the project portfolio by putting in place the required governance and reporting processes.
- Produce bi-weekly invoicing report for finance to invoice the correct amount to customers.
- Manage escalations, assist project teams in critical situations or when projects are off track, and effectively engage in difficult conversations with customers.
- Ensure when a new contract gets signed, the transition to the delivery team gets executed promptly and according to the established process.
- Coach the delivery team on current processes and project management best practices.
Requirements:
- 8+ years of relevant project management experience
- Experience managing CRM implementation projects
- Experience with the financial sector, banks or credit unions
- A bachelor's degree in Engineering, Computer Science, or Business Management
- A solid technical background, including an understanding or hands-on experience in software development and web technologies
- Proven working experience as a project administrator in the information technology sector
- Excellent client-facing and internal communication skills, both written and verbal
- Solid organizational skills, including exceptional attention to detail and multitasking abilities
- Strong attention to detail, especially regarding deadlines and budgets
- Proven success in working with all levels of management
- Excellent presentation skills to effectively convey project updates and insights
- Agile or Scrum Certification a plus (PSM, CSM, DASM, PMI-ACP)
- Bilingualism (French & English)
Benefits:
- Paid time off
- Medical and dental insurance
- Flexible working hours
- Hybrid work
- Tuition reimbursement
- Diverse and inclusive culture
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