Senior Project Manager
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Job Description
Senior Project Manager at Rhapsody leading high-profile healthcare IT implementation projects with AI tool usage and client relationship management.
Responsibilities:
- Lead complex, high-profile, or strategic customer implementation projects
- Develop comprehensive project management plans with detailed work breakdown structures
- Manage project scope, timeline, and resources with minimal supervision
- Build and maintain strong client relationships at multiple levels
- Identify, assess, and mitigate project risks through proactive management
- Lead cross-functional teams and coordinate activities across multiple workstreams
- Provide guidance and mentorship to junior project management staff
- Drive project governance and ensure adherence to methodology and standards
- Manage escalations and complex issue resolution
- Contribute to process improvement initiatives and best practices
- Facilitate complex client requirements gathering and solution alignment
- Ensure smooth transition to support at project completion
- Prepare and present executive-level project status reports
- Demonstrate advanced and consistent use of AI tools to manage complex projects more effectively, including risk identification, stakeholder reporting, and workstream coordination
- Actively share AI best practices, workflows, and lessons learned with Project Coordinators and Project Managers
Requirements:
- Bachelor’s degree or equivalent experience
- 5–8 years of project management experience
- 3+ years in healthcare IT project management preferred
- PMP certification or equivalent
- Demonstrated track record of using AI tools to improve delivery efficiency and project outcomes
- Experience managing complex implementation projects
- Demonstrated success in client-facing roles
Benefits:
- Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
- 401k with a generous company match
- Unlimited PTO, sick time & volunteer days
- An innovative, inclusive, and fun work environment
- Continuous learning and development opportunities
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